fr45 and staying connected to iphone

has anyone gotten a response from garmin about this appalling issue regarding the fortrunner45 and its inability to remain connected to iphone garmin connect app??? Im basically in the same boat as the rest of this community. Everything worked after opening the new gear. easy peasy. havent even had a chance to go for a run and log data before the devices decided to remain disconnected and un discoverable by my phone.everythig from the phone,watch and app are all new and up to date.  id like to keep the watch because it has the features i need... apart form pairing to phone..Ideas?