For a few weeks now my steps and distance are not accurate on both my Forerunner 35's (I have two, one since 2018, one since last December). For example, I ran 21,7 km this morning, I uploaded this to Garmin Connect, no problem there. However, on the watch itself, on the steps screen it showed 21523 steps but only 18,3 km distance. In Garmin connect it showed, 17835 steps, but my 21,7 km run was normally uploaded. Since I've had this problem for a few weeks now I decided to reset my watch (the newest one) and see wat would happen. Now my watch shows the 17835 steps and 18,3 km on the steps screen but only because I think it gets his info from the connect app. (true up)
Why is it not recording the other 3,4 km? It seems that every time it's the same amount that is missing. Even the steps I make during the day are not fully uploaded to the connect app.
Does anyone know how to fix this?
Thanks in advance.