Hi,
My Forerunner works fine. Notifications work fine, and the watch shows my steps and heartrate without any issues.
But when i tried to have a look in the app to analyse my sleep and heartrate there were no graphs or data (No Data Available).
The synchronisation finishes without an error or any message)
I tried several synchronisations (via App and watch separately), reconnected the watch several times via Connect app and Bluetooth menu. I Tried the Express Programm to make sure that the watch is on the last firmware 3.3. I tried to log off from the app and to set the watch as a new one.
I reinstalled the connect app and erased the cache several times.
As last option i even reseted the watch to factory reset.
Nothing helped. I'm not able to get the data shown in the app.
I tried another phone (OnePlus 3 where everything went fine in December2017).
Phone:
HTC U11
Android 8.0.0
2.33.161.11
Connect App
Version 4.6.4
Sync results
Upload Status=SUCCESSFUL (No item to process)
Download Status=SUCCESSFUL (No item to process)
Time Sync Status=SUCCESSFUL
Overall Sync Status=SUCCESSFUL
Origin=5037_1
Watch:
Forerunner 35
Firmware v.3.30
Thanks for your help and effort.
Please excuse my language as I'm not a native speaker.
