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My steps stop syncing, but work out showing from Garmin watch fr235?

1968438 over 2 years ago

Since December 27, 2021 my Garmin Forerunner 235 stopped syncing my steps into app or online. It shows my steps but they are not saving when I go to look for the history. Also they are not syncing to other apps like VirginPulse and MyFitnessPal like they were. How can I get this fixed? I tried resetting it, reinstalling the app. I do not know what to do. Please advise. Thanks.

0 EricJRW over 2 years ago

I had this same problem, seemed to start a few days ago.

As I started to ponder this, the one thing that did work was syncing via the USB cable, and the Garmin express app (on PC).

Then I dug into the phone/Bluetooth problem.

What seemed to work was to unpair the FR235 from the phone, and then re-pair it.

Prior to that, I did restart the FR235, but that did not help.

Hope this helps, Eric

PS. After doing all that, I now seem to have a steps progress bar on the main screen, with the time, on the FR.

0 EricJRW over 2 years ago in reply to EricJRW

EricJRW said:
steps progress bar

Turns out that's the move reminder!

See: https://forums.garmin.com/sports-fitness/running-multisport/f/forerunner-230-235/282599/progress-bar-new