Rollentrainer Tacx i-Vortex T2171 Connection Problem

Hello everybody,

I have Tacx-Vortex T2171 but I cannot connect to the Tacx desktop app on macOS via Ant+ dongle. The application notifies that Ant+ is enabled but the application cannot find I-vortex. Is the desktop application is not compatible with T2171 or I have another issue?

Thanks in advance for your help.