tacx neo 2

tacx neo 2 with heating, with the on light flashing red.
Does not resist

Can you connect the Tacx Utility app and verify the firmware is up to date?

I have found with my Neo 1 (2016) it needs to be in a place with an ambient temp > 5-6C (41F) to avoid the "no resistance at startup" syndrome.

0 4042830 over 4 years ago

Hello guys,

Brand new NEO 2T (1 month, 10 sessions max) and got the exact same problem... Firmware is uptodate.

Got same problem for the time last week-end after a good hour of exercise, today got after 7 min

I have noticed a minor burn smell, when the plugged in with power, there is a strange 'fan type' noise.

Is this a know issue ?

0 pjskyboy over 4 years ago in reply to 4042830

The noise is probably normal, if it goes away after initial power up. This site has a demo: https://tacxfaqx.com/knowledge-base/power-up-sound/

I find I *always* need to boot up the trainer with no power connected, cycle for up to 5 mins to warn up the device and only then plug in the power.

How this helps.