https://forums.garmin.com/sports-fitness/healthandwellness/en-USTelligent Community 13https://forums.garmin.com/sports-fitness/healthandwellness/f/bounce-2/437464/issues-with-bounce-2-connectivity/2048316Fri, 24 Jul 2026 22:30:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:bb29ed9f-7645-4a13-b894-af33aa69a7c4Garmin - KS1993219 4826056 , t hank you both for taking the time to share your experiences. I've sent each of you an email so we can gather a few additional details about what you're seeing. When you have a chance, please reply directly to that email. If you don't see it in your inbox, be sure to check your spam or junk folder as well.https://forums.garmin.com/sports-fitness/healthandwellness/f/bounce-2/437464/issues-with-bounce-2-connectivity/2048299Fri, 24 Jul 2026 21:19:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:e1ae5f98-13cb-49e7-bb39-2b204717bafa4691188May be worth chatting to Martin Lewis to see where we stand.https://forums.garmin.com/sports-fitness/healthandwellness/f/venu-4-series/440552/missed-call-incoming-call-issueFri, 24 Jul 2026 19:36:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:a19acdb8-1876-46dd-af87-370f0baca7f85203055I own Venu 4 41mm for a few months now and I am pretty satisfied how it works. But for some reason, the incoming calls just do not work properly no matter what the settings are. I only get Missed Call's vibration notification on my watch after the caller has already hung up. It is really annoying, I didn't have this issue with my previous Mi Band 6 at all. Here is my setup: Garmin Venu 4 41mm @ 17.37 Xiaomi Mi 11 Lite 5G NE 8GB @ Android 14 / HyperOS 2.0.8.0 Garmin Connect 5.27 (but even the earlier versions of Garmin software had the same issue) Things I've tried: Giving absolutely all App & Other permissions to Garmin Connect Setting "No restrictions" to Battery saver for Garmin Connect Keeping Garmin Connect app open at all times (in Recents), "locking" it and clearing all other apps Unpairing the watch from Bluetooth settings and re-pairing it again via the Garmin Connect app Adding Garmin Connect to Backround Autostart in HyperOS Settings Downgrading to Garmin Connect v5.15.2 (reportedly the last version working properly), but it doesn't have Venu 4 support Using exclusively Google Phone app & keeping it up-to-date The phone and the watch are actually connected, I can use Find My Phone feature at any time, so the watch->phone link works fine. However, incoming calls only trigger if I am actively using my phone or stopped using it recently. After a certain period of time (say 10+ mins) of inactivity, it stops working, almost as if Garmin Connect / HyperOS is killing phone->watch connection in the background.bughttps://forums.garmin.com/sports-fitness/healthandwellness/f/venu-4-series/439256/time-synchronization/2048272Fri, 24 Jul 2026 19:32:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:1c4bf244-0763-488c-9378-a91ad13459512141496My issue is different. In my case, the watch sometimes sets a completely incorrect date and time, including the wrong year, but only in a specific location where there are suspected GNSS interference or spoofing effects. Outside of this location, the watch works normally. I haven't tested whether the issue depends on GNSS mode versus Multi-band mode yet. By the way, where can I find the setting to switch between GNSS-only and Multi-band mode?https://forums.garmin.com/sports-fitness/healthandwellness/f/bounce-2/437464/issues-with-bounce-2-connectivity/2048259Fri, 24 Jul 2026 18:55:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:6190ea61-9ce4-4588-a4fa-e7c26e41a5df1993219Can you reach out to me too and advise what I'm to do after spending £360? Thankshttps://forums.garmin.com/sports-fitness/healthandwellness/f/venu-3-series/356504/google-voice-assistant-unlock-your-phone-first-help-me-please/2048253Fri, 24 Jul 2026 18:44:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:08a209e9-e4e8-45b1-93be-41bdc82df2009406615Not sure if anyone is still having issues with this. I just got a Garmin Venu 3S and have a Google Pixel 9 phone. I was having issues with this as well. I was able to do some research and these setttings fixed it with my phone. 1) Under Google Assistant go to "Personal Results" Make sure everything is set to on, in particular: "Lock screen personal results" and "On Headphones". 2) In you phone settings search for "Extend Unlock" under your security settings (may be called Smart Lock). You'll be prompted to enter you PIN. Tap "Trusted Devices" Then "add trusted device" and search for your Garmin phone and add. Seems to be working at last. Hope that helps someone else out.https://forums.garmin.com/sports-fitness/healthandwellness/f/venu-3-series/356504/google-voice-assistant-unlock-your-phone-first-help-me-please/2048252Fri, 24 Jul 2026 18:43:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:99d1ebc6-2fcf-4dcf-aead-761d394eb1169406615Not sure if anyone is still having issues with this. I just got a Garmin Venu 3S and have a Google Pixel 9 phone. I was having issues with this as well. I was able to do some research and these setttings fixed it with my phone. 1) Under Google Assistant go to "Personal Results" Make sure everything is set to on, in particular: "Lock screen personal results" and "On Headphones". 2) In you phone settings search for "Extend Unlock" under your security settings (may be called Smart Lock). You'll be prompted to enter you PIN. Tap "Trusted Devices" Then "add trusted device" and search for your Garmin phone and add. Seems to be working at last. Hope that helps someone else out.https://forums.garmin.com/sports-fitness/healthandwellness/f/bounce-2/437464/issues-with-bounce-2-connectivity/2048251Fri, 24 Jul 2026 18:37:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:cbd01237-4548-4928-9c9e-b0433d2f926e4691188we are in the same boat. Bought for when small travels to school started testing at her old school before big school sadly it’s not working as advertised. Completed all tests that was asked from support and told it’s a known issue that they are looking into sadly no time scale. May have to think another device if not resolved before new school starts.https://forums.garmin.com/sports-fitness/healthandwellness/f/vivoactive-6-series/437438/17-33-vivoactive-6-now-buggy-for-scoring/2048249Fri, 24 Jul 2026 18:22:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:855f0527-6786-4384-91d1-891139ae0299capercroweI played today for the first time on 17.37 and had the exact same experience. No improvement compared to the previous firmware.https://forums.garmin.com/sports-fitness/healthandwellness/f/bounce-2/437464/issues-with-bounce-2-connectivity/2048228Fri, 24 Jul 2026 17:48:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:5481190d-fe5c-48dc-8d96-b2480a759b464826056Yup Garmin should be embarrassed with this product. It’s terrible. They need an update to fix this issue ASAP. I’ve tried all their recommendation and nothing changes.https://forums.garmin.com/sports-fitness/healthandwellness/f/venu-x1/415734/locked-out/2048220Fri, 24 Jul 2026 17:40:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:ec135f27-cc85-4f0d-a5b8-cd3580068f66olekzis this when we all say hey Garmin…. Your product is not working as described and we’ve owned it for months/years!https://forums.garmin.com/sports-fitness/healthandwellness/f/venu-x1/415734/locked-out/2048208Fri, 24 Jul 2026 17:22:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:83080725-2a42-40c4-abad-32941f5c80e99256978okay, also pinged garmin support (again). Original support contact in march ... saying they would let me know if anything was solved .... Really annoying, hardware works for me, software is really buggy. In pool it locks up (like described here), and in manual drill mode, it will randomly skip the distance entry, ....https://forums.garmin.com/sports-fitness/healthandwellness/f/venu-x1/415734/locked-out/2048199Fri, 24 Jul 2026 17:11:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:052f0377-75c8-439c-83ef-de0f2429353folekzI just fixed it today! wait for it…. I bought a Forerunner 970! lol it was so damn frustrating and Garmin’s wait for a new software release to address it doesn’t cut it for me….. first time in decades I’ve truly been disappointed in Garmin. I probably have owned over 20+ Garmin fitness devices in the last 20 years. oh, and by the way, I could’ve used one of my older Forerunners but that’s no fun! maybe Garmin will find some way to make this right for mehttps://forums.garmin.com/sports-fitness/healthandwellness/f/bounce-2/437464/issues-with-bounce-2-connectivity/2048141Fri, 24 Jul 2026 15:51:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:3402e91b-a4f2-4416-9147-b2b5c9c949611993219I too is having issues. Work ok initially after 2025 Xmas but during these school holidays it's been awful. Delays constantly and flashing LTE signalhttps://forums.garmin.com/sports-fitness/healthandwellness/f/venu-sq-2/424465/after-2-69-update-when-i-unplug-the-charger-the-watch-dies/2048132Fri, 24 Jul 2026 15:36:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:f29a70b8-66aa-415b-adf8-b3bc37ec75667531119I have the same issue now, i think recently there was a software update to 2.69 and now it switches off as soon as i remove it from charge! I s there a service center around hamburg germany?https://forums.garmin.com/sports-fitness/healthandwellness/f/fenix-7/440339/why-no-call-text-alerts/2048101Fri, 24 Jul 2026 15:00:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:60972d7f-eb81-40a5-be78-2ad451152aa6AttilaI think it has only an option for morning alarms. Garmin seems to lean into it being "distraction-free", so I think it makes sense that it won't just randomly buzzes without you knowing why it's doing it. Personally I don't see the point of these bands where you pay similar amount to a watch, its shape and weight is similar to a small watch, but you don't even see the time on your wrist. I guess its main point is for people who already want to wear another watch but still want the health data. If you want notifications, get any of the watches with a screen. That way you know why it is buzzing or beeping.https://forums.garmin.com/sports-fitness/healthandwellness/f/venu-3-series/352830/sleep-tracking-issue-on-venu-3s/2048078Fri, 24 Jul 2026 14:05:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:92a342b1-9772-426a-944b-16890afb9e039787922I got my watch yesterday and the first night sleep tracking was a joke. I woke from a crazy dream, looked at the time and it was 3:41am. I couldn't sleep so I got up at 4:26 and went in the deck to read my Bible (which is really big). I read for 2 hours, flipping pages, picking up my phone to search for contextual information, and got up to walk and sit on some squirrels. The watch showed I woke up at about 4:15, then went back to sleep until, 6:30. Clearly the watch does a poor job in this regard. I'm struggling to believe this is with the over $350 price. I think I'm going to return it and just get a heart rate monitor for $100.https://forums.garmin.com/sports-fitness/healthandwellness/f/vivoactive-6-series/437438/17-33-vivoactive-6-now-buggy-for-scoring/2048055Fri, 24 Jul 2026 13:14:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:9e9bc43b-6c02-4918-a2dc-d832ff198bd6elwin133Played yesterday on 17.37. No change from last game on 17.33. Still not performing as good as last summer and fall. But it's not buggy, just not as good as it used to be. Still has trouble when green and next tee are very close to each other. Have to wander around tee area to find spot that gets score prompt to come up. About 3 times this round. Still refuses to prompt after 18th. Have to manually enter then save round. When it's a long enough walk green to next tee, the prompt seems be programmed at about the half way point. And it also seems that a minimum distance from last green is also programmed in. So that a short walk green to next tee has a programming conflict.https://forums.garmin.com/sports-fitness/healthandwellness/f/venu-4-series/439337/venus-4-altitude-logging-not-working/2048013Fri, 24 Jul 2026 07:32:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:ad011514-5b74-4c7c-b7a3-0da83cc42ef7MarkWHi, after uninstalling the altimeter app it seams like the altitude logging is working correctly again for all other activities. Thank you for your support, I will continue troubleshooting with the developer of the app.https://forums.garmin.com/sports-fitness/healthandwellness/f/venu-x1/415734/locked-out/2048012Fri, 24 Jul 2026 07:27:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:cbf0487d-c1c0-4618-939a-00292f280e739921566I swim about 2 to 3 times a week, and I recently contacted Garmin Korea's customer support because the touch screen becomes completely unresponsive (locked out) during my swims. Garmin Korea acknowledged and confirmed the issue but informed me that it is a software bug rather than a hardware defect. They advised me to wait for a future software update. Because of this response, I was unable to get a replacement device and have simply been waiting for a fix. In the meantime, I learned about the recent Beta 18.14 software and installed it. I went swimming today to test it, but unfortunately, the exact same touch screen unresponsiveness was reproduced.