https://forums.garmin.com/sports-fitness/healthandwellness/en-USTelligent Community 13https://forums.garmin.com/sports-fitness/healthandwellness/f/vivoactive-6-series/440065/vivoactive-6-software-version---17-37Fri, 17 Jul 2026 15:00:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:9f12eee8-1328-4e9c-81dd-b5c03fde8cb5Garmin-ZacSoftware version 17.37 for the vivoactive 6 is currently available . Y ou can manually download this software update by following the path below: Menu > Settings > System > Software Update Changes made from 17.33 to 17.37 Fixes an issue with treadmill calibration failing to result in more accurate treadmill distance. Fixes an issue that could cause the device to reset during a golf activity. Fixes an issue that could cause a shorter-than-expected battery life. For questions or concerns regarding the update or features, please create a new thread.software update17.37https://forums.garmin.com/sports-fitness/healthandwellness/f/venu-4-series/440064/venu-4-software-version---17-37Fri, 17 Jul 2026 15:00:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:6287290c-c0cd-4fe5-adf8-e650b3b20213Garmin-ZacSoftware version 17.37 for the Venu 4 is currently available. Y ou can manually download this software update by following the path below: Menu > Settings > System > Software Update Changes made from 17.33 to 17.37 Fixes an issue with treadmill calibration failing to result in more accurate treadmill distance. Fixes an issue that could cause the device to reset during a golf activity. Fixes an issue that could cause a shorter-than-expected battery life. For questions or concerns regarding the update or features, please create a new thread.software update17.37https://forums.garmin.com/sports-fitness/healthandwellness/f/venu-x1/440063/venu-x1-software-version---17-37Fri, 17 Jul 2026 15:00:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:b8e360f3-5b58-465b-8523-90bcf0da7589Garmin-ZacSoftware version 17.37 for the Venu X1 is currently available. Y ou can manually download this software update by following the path below: Menu > Settings > System > Software Update Changes made from 17.33 to 17.37 Fixes an issue with treadmill calibration failing to result in more accurate treadmill distance. Fixes an issue that could cause the device to reset during a golf activity. Fixes an issue that could cause a shorter-than-expected battery life. For questions or concerns regarding the update or features, please create a new thread.software update17.37https://forums.garmin.com/sports-fitness/healthandwellness/f/venu-4-series/431428/issues-with-heart-rate-during-workouts/2046300Fri, 17 Jul 2026 14:53:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:e9eecbe2-32dd-48ff-baaf-a2596c4f63ae2519480When I go from Vivo 3 who had one, to a Vivo5 and discovered it no longer had an altimeter. The stair count is still shown on dash options. Add that to the poor heart rate monitor. I'm bummed out.https://forums.garmin.com/sports-fitness/healthandwellness/f/index-sleep-monitor/440021/no-sleep-data/2046296Fri, 17 Jul 2026 14:50:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:b2277184-f37b-4f54-8454-c0747543e7f5StijnThanks for the reply! I've got this problem also with watches sometimes although they do way better by still recording sleep. I've set my sleep times for 22 - 8 everyday. Watches work fine most of the time but the ISM didn't record any sleep.https://forums.garmin.com/sports-fitness/healthandwellness/f/index-sleep-monitor/440021/no-sleep-data/2046295Fri, 17 Jul 2026 14:47:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:d63701de-1383-493a-af55-e4a1628e20efDoctorCoolCouple of random thoughts in no particular order: Set the sleep schedule but do not tell the ISM to follow it. Set the sleep schedule to reflect your working hours Do not set a sleep schedule - although you mentioned that the ISM forces you to set one. Did the no sleep data just happen the one time? The one time that I had this happen to me I did not sync the ISM properly. I turned the ISM on, put it on, and then just went to bed. I did not check to see that the ISM sync'd properly. I also cannot recall if I felt the ISM buzz three times to let me know if it was working. If you do have to set a sleep schedule, there is a way to tell the ISM not to follow it. I think this is what I have done. Either that or just not put a sleep schedule in there. I'll have to check. Hope this helps.https://forums.garmin.com/sports-fitness/healthandwellness/f/venu-4-series/431428/issues-with-heart-rate-during-workouts/2046287Fri, 17 Jul 2026 14:28:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:a0d516c2-1928-496b-975c-8c6a0cc7ebdbScottWhile the heart rate tracking can be frustrating at times, you can't blame Garmin for your purchasing a watch without an altimiter.https://forums.garmin.com/sports-fitness/healthandwellness/f/venu-4-series/439643/after-a-workout-always-get-this-bug/2046284Fri, 17 Jul 2026 14:17:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:8637b746-c858-4847-8c4a-2bdda8a72006Eddie.The.ManJust found it kind of odd that its always after an workout. Never in any other situation.https://forums.garmin.com/sports-fitness/healthandwellness/f/venu-4-series/431428/issues-with-heart-rate-during-workouts/2046279Fri, 17 Jul 2026 13:54:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:e48ba99e-1856-4cfa-a4d7-fea3915ed3322519480No. No solution. And the fact that my Vivoactive doesn't detect stairs or elevations make me regret my purchase. No next time.https://forums.garmin.com/sports-fitness/healthandwellness/f/venu-4-series/431428/issues-with-heart-rate-during-workouts/2046268Fri, 17 Jul 2026 12:48:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:da8cf911-7d57-4096-a5a1-72039ca88dfb2197487Nope no solution. Garmin support refused to help and said there was nothing wrong with it even though I compared it to my old apple watch multiple times and that managed to capture the HR peaks. Garmin support basically said just deal with it because that's how their wrist HR sensors are and then tried to claim their watches are meant for more intense workouts rather lifting weights where HR spikes and comes back down, despite being advertised as "fitness" watches not cardio watches.https://forums.garmin.com/sports-fitness/healthandwellness/f/venu-4-series/432292/autodetect-ftp/2046224Fri, 17 Jul 2026 07:45:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:1e869a7b-17a1-476c-83ca-6fbad38fda945209357Same problem here. I think I once found a protocol that should be followed, but can't find that now.https://forums.garmin.com/sports-fitness/healthandwellness/f/vivoactive-6-series/439982/can-i-turn-off-notifications-vibrations-for-when-my-watch-connects-disconnects-from-my-iphone/2046222Fri, 17 Jul 2026 07:18:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:162be923-8178-44da-99aa-c5de4dfa456d8740393Thanx, I think this worked. Thought I’d tried every “alert” alternative, but obviously not.https://forums.garmin.com/sports-fitness/healthandwellness/f/venu-3-series/413291/error-code-0500-when-trying-to-connect-to-the-internet/2046210Fri, 17 Jul 2026 05:59:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:53757a02-8603-4c9a-a7c2-bc74080facc88326391I have the same problem. How can I connect with my phone?https://forums.garmin.com/sports-fitness/healthandwellness/f/vivoactive-6-series/439982/can-i-turn-off-notifications-vibrations-for-when-my-watch-connects-disconnects-from-my-iphone/2046204Fri, 17 Jul 2026 03:38:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:8788a68a-218d-44cc-b207-c7245b67d1e7seilogrampOn the Garmin Connect app go to More > Garmin Devices > tap your vivoactive 6 > Notifications & Alerts > System Alerts > toggle off "Phone Connection Alerts."https://forums.garmin.com/sports-fitness/healthandwellness/f/index-sleep-monitor/435580/keep-loosing-sync-pairing-and-having-to-re-pair/2046203Fri, 17 Jul 2026 03:22:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:5a02d37f-15eb-473f-a397-60d23019df0eandrewquammeThis just happened to me this morning for the second or third time since I've owned the ISM. I go to bed as usual, 20 minutes or so later the ISM will randomly buzz. I wake up in the morning, and the ISM refuses to connect to my iPhone. I try various things to force a connection, but nothing works and I have to remove and re-add the ISM through Garmin Connect. All sleep schedule and alarm settings are wiped because they don't appear to be backed up anywhere, and no data syncs from the night before. Luckily, it does appear the sleep data is saved on the device and I've been able to use my PC and Garmin Express to get it synced. Latest versions of ISM firmware, Garmin Connect, and iOS. If the Bluetooth MAC is changing as others have suggested this would explain the behavior, so I've begun a log of my ISMs MAC address. Does Garmin use Bluetooth MAC randomization in their products, and if so... why?https://forums.garmin.com/sports-fitness/healthandwellness/f/venu-4-series/431428/issues-with-heart-rate-during-workouts/2046202Fri, 17 Jul 2026 02:53:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:c09c04e1-a459-4961-99a2-37db54c5c04e8008986Did you find a solution? This is happening with my venu4. When I can feel my heart racing I start “health snapshot” it will immediately clock my heart in the 140s while my watch screen says it’s in the 80shttps://forums.garmin.com/sports-fitness/healthandwellness/f/venu-4-series/440030/volume-control-issue-when-controlling-iphone-music-from-garmin-watchFri, 17 Jul 2026 00:02:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:36bcdddb-76af-40ab-8f44-af93c20c78d51428241I’m experiencing a problem with the music volume controls on my Garmin watch when it is connected to my iPhone 16. When I use the watch to control music playing on my iPhone: * Pressing the volume down button once causes the volume to continue decreasing by itself until it reaches zero. * Pressing the volume up button briefly increases the volume, but then it immediately drops back to the previous level. The issue only occurs when adjusting the volume from the watch. If I change the volume directly on my iPhone, it works normally. I have already tried: * Restarting both the watch and the iPhone. * Updating both devices to the latest software. * Removing and re-pairing the Bluetooth connection. * Testing with different music apps. None of these steps resolved the issue. Could you please advise whether this is a known issue or if there is a fix available? Thank you.Venu4https://forums.garmin.com/sports-fitness/healthandwellness/f/index-sleep-monitor/440021/no-sleep-dataThu, 16 Jul 2026 20:47:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:9f416492-6f5c-42b1-9cee-860d71417a98StijnI'm experiencing problems with sleep analysis when I record my sleep after a night shift (so when I sleep during the day). It looks like its depending to much on the sleep schedule that I'm forced to set but almost never abide by. This afternoon when I woke up and took of my ISM (watch was turned of) I waited and waited for the sleep data to populate but it never did. Weird is that it did record HR and PulseOx data.https://forums.garmin.com/sports-fitness/healthandwellness/f/venu-4-series/439809/venu-4-system-wide-option-to-keep-the-time-visible-on-every-screen/2046124Thu, 16 Jul 2026 19:52:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:15fd8b7f-19c6-47aa-bf4c-50a5ceb1bfffScottThis option exists, you can set a data field to the current time.https://forums.garmin.com/sports-fitness/healthandwellness/f/vivoactive-6-series/439982/can-i-turn-off-notifications-vibrations-for-when-my-watch-connects-disconnects-from-my-iphoneThu, 16 Jul 2026 10:51:00 GMTa9571b57-dd57-479e-8763-8f8a603e40aa:21ca4da8-616a-4861-aa98-ae510e73d7bd8740393When I move arounbd the house, my watch vibrates constantly. I have tried some of the settings, but they sees to turn off ALL notifications from the phone, which is not what I need. Anbody?