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Vivosport not recognised

I have just received a replacement Vivsport. When trying to connect via bluetooth to my iPhone it is not being picked up. I have tried via bluetootth and Garmin connect. Any suggestions?

  • Hi there! Please be sure the old one does not show up in the app or the Bluetooth settings. Then follow the below:

    • Open the Garmin Connect Mobile App,
    • Tap more on the bottom right, then tap Garmin devices
    • Tap on the device name
    • Tap the 3 dots on the upper right-hand corner and select remove. Close the app
    • Open the iPhone settings, go to Bluetooth
    • Tap the i icon next to the name and select forget the device.
    • Power phone completely down then turn it back on
    • While phone is turning on,
    • Press and hold the touchscreen to access the menu
    • Swipe screen and select 
    • Select 
    • Select Pair Now
    • Open the Garmin Connect mobile app and add device

    Let me know if this works for you!