Brand new, first day vivoactive 5 screen blacked out, no reset, won’t turn on. Vibrates.

fully charged, synced with my phone, put a new face on it, working great…then all black.no response.
It buzzes/vibrates with some things (calls) but I cannot see anything.my phone has been telling me lap times every 30-40 minutes (until that stopped a couple hours ago).

This is my fourth Garmin over a decade or so. This has never happened before.

brand new yesterday.