Title says it all. I don’t want to use garmin connect/ phone gps while i walk or run. I enter custom step length, but vs4 does not take my value into account.
You could try reporting it to garmin.I had a correspondence earlier this summer about challenges not getting ended. I carried over to e-mail from [email protected][my country]. I don't know if you can raise a new problem writing to this address or your have to go through the on-line formular, which they have hidden very well and doesn't always appear until you have tried choosing a subject.
- go to garmin.[your contry]
- select support->Supportcenter in top menu
- Write vivosmart 4 in search field
- Choose get help
- Choose any subject shown or try searching for stride length or similar relevant for your problem
- Now contact will show a bottom, below search results
If they have broken it, I also like it fixed :-)
I have requested Garmin to raise a ticket to correct this.
On my vivosmart 4 the custom stride length is used to measure the daily distance but the individual workouts default to standard stride length based on your height.
Looks like they missed a line of code out when you decide not to use GPS, should check if you have set custom stride on but doesn't.
Suggest if enough people also ask for a ticket (via chat) then Garmin may do something in next software release.