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Huge battery drain after firmware update to 2.63

1700787 over 1 year ago

Before the update battery drain was in line with the specification and battery last to me about 4/5 days.

Now after update to 2.63 battery drain is about 10% every 2 hours.

Does anybody experienced the same issues?

Top Replies

Garmin-Kevin over 1 year ago +3 verified

All,

Please see vivomove Sport Software Update - Version 2.65. This software update is now at 20%. Please keep an eye out for this update to be pushed to your device in the next few days.
3971402 over 1 year ago in reply to 5355053 +5

I spoke to garmin, they are aware of an issue (probably through this forum) , and offered to replace the watch, but Ii don't think hardware is the issue as no one had these multiple of problems until the…
3808094 over 1 year ago +3

Same here on Vivomove Sport, I have had to charge my batter every single day since the update to keep it from completely dying. Why has there been zero response to this by Garmin?
Former Member over 1 year ago +3

I have exactly the same issue… 4-5 days of battery life was possible with the previous software version 2.50. Now, it‘s more like 2 days without changing any settings with the update to version 2.63. Please…

All Replies

0 1700787 over 1 year ago in reply to 5355053

I hope is true. I can't believe in such a mess from Garmin. Currently I'm forced to reuse my 25 eur Amazfit band 5 (same metrics) never a problem. This huge problem really made me scared for next updates from Garmin. Never happened that a simple update make a product TOTALLY unusable.

0 Garmin-Kevin over 1 year ago in reply to Bandit

Please see the main thread for information on and to participate in this discussion:

Huge battery drain after firmware update to 2.63

0 3971402 over 1 year ago

0 Garmin-Kevin over 1 year ago in reply to 3971402

Please see the main thread for information on and to participate in this discussion:

Huge battery drain after firmware update to 2.63

0 Bandit over 1 year ago

Hello World. I may have a fix for our problem, If someone else has not already posted one.

There is a Factory reset option, in fact there are two. A standard reset and a full reset, where you loose all of your information. Just choose the standard/ basic reset and then just reconnect your watch to your phone and the Connect App. I did this yesterday, my time in Oz. Then do a full recharge. As I mentioned I did this yesterday and I have only lost less than 20% of a full charge overnight. It even seems to have lost less then what it did before the update. All my settings are the same as before, so I haven't changed any thing there.

Any way best of look and I hope it works for you Guys, Read your manual as to how to carry out this reset. It's all explained there better than I can do here.

Regards to you all.

0 Garmin-Kevin over 1 year ago in reply to Bandit

Please see the main thread for information on and to participate in this discussion:

Huge battery drain after firmware update to 2.63

+1 Garmin-Kevin over 1 year ago

All,

Please see vivomove Sport Software Update - Version 2.65. This software update is now at 20%. Please keep an eye out for this update to be pushed to your device in the next few days.

0 7080215 over 1 year ago

Since a software update at the end of October my Vivomove sport battery drains in less than 24 hours and it loses contact with the Connect app after only a few hours. Also the hands lose alignment and cannot re-connect to get realigned.