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Vivomove Style: Hour Hand Need calibration every couple of hours

4291744
over 3 years ago

Hi guys,

I bought a Vivomove Style in black and noticed that the Hands were misaligned.

After I discoverd the calibration feature I calibrated the Hands and was satisfied.

However the hour hand gets misaligned very often. I cannot see a pattern here.

Sometimes it is misaligned a vew "minutes" and then over 2 Hours off (+ and -)

Even after I wake up in the morning the Clock Shows 4:30 although it is 6:30. I recalibrated it when I went to bad.

The Minute Hand never ever was misaligned.

Imho I cannot rely on this watch at a glance, Always have to check if the hands are ok and the watch is useless.

Is this a common Problem with the watch or do I have a broken watch.

I wonder if I should get another style after this or return to my GEAR S2 what would be a real bummer, the real hands were the reason I decided to buy a Vivomove Style.

Kind regards

Nils

  • 0 over 3 years ago in reply to 9636022

    That's brilliant to know. I have just sent mine back and hoping the new one is better as loved it so much 

  • 0 over 2 years ago

    I have one that's 3 months old, trying to claim via warranty or support as it's unusable, the hour hand has a mind of its own and infact can not be calibrated, ie if I align it, it immediately goes 5mm out and is then several hours out a few mins later. Garmin support told me there is a case open so it's not an isolated incident. 

  • 0 over 2 years ago

    I have one that's 3 months old, trying to claim via warranty or support as it's unusable, the hour hand has a mind of its own and in fact can not be calibrated, ie if I align it, it immediately goes 5mm out and is then several hours out a few mins later. Garmin support told me there is a case open so it's not an isolated incident.