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Unable to start an activity on Vivomove Style

My Vivomove Style won’t start an activity at random time. I can get to the Activity menu but I cannot select the activity (I cannot enter the Activity menu). The problem does not go away by synchronizing through the phone. After a while the problem goes away (but of course I lost the opportunity to record my activity). Also during that time that the watch is unable to start an activity it also record inaccurately the heartbeat. Does anybody have the same problem and knows how to solve it?