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My light on the back is always on, what should I do about it. Even if I don’t have a battery green lights are still on. I have Garmin Vivamove Hr

Galya over 3 years ago

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Garmin-AmberD over 2 years ago in reply to RichTVivo +1 verified

We are sorry to hear about the issue you are reporting. The skin irritation may be a result of build-up on the watch band and/or casing. You should discontinue wearing your watch until your skin has healed…

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0 Garmin-AmberD over 2 years ago in reply to 6989737

Hello! It looks like you are in contact with one of my colleagues! Let me know if you need anything else!

0 9053281 over 2 years ago

What happened? di you get that resolved? can you tell us how? I'm having the same issue here (I'm in the US)

0 RichTVivo over 2 years ago in reply to Garmin-AmberD

So my wife's is doing the same thing, but it burned her arm!

+1 Garmin-AmberD over 2 years ago in reply to RichTVivo

We are sorry to hear about the issue you are reporting. The skin irritation may be a result of build-up on the watch band and/or casing. You should discontinue wearing your watch until your skin has healed. Please review the following FAQ that provides important information regarding the wear and care of your Garmin watch. Wear and Care