Hello We would ask any user experiencing pain or discomfort from their device to contact us directly (phone, email, or chat) for assistance. We will look into the cause of this discomfort with you and will…
I never got to the bottom of it. I honestly just didn't know where to take it next. Unlike the pain you experienced because it was in your wrist, I thought people would have a hard time believing me that…
Me too. I have linked my Garmin Fenix 5S to causing considerable shoulder pain on my left side.
I just got the garmin 645 music - been wearing for 5 days. I upgraded from a garmin forerunner that is over 15 yrs old and I am experiencing this same phenomenon. I never went to a fitbit and this is my first foray into this type of watch. I googled it to be sure its what I think it is and found this forum. It feels just like described here, a tens machine on the top of my wrist. Its a slight painful feeling, almost hot? or maybe its the pricking making it seem that way. Its under the watch display. Its noticeable and I adjusted the watch to be sure it was it, took it off and back on and same thing happens when on, but not when off. I'm bummed out guys, this was so exciting but not worth it to me.
Hello! We want to get this resolved for you, I apologize this is happening. Have you contacted Garmin support yet?
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Hello We would ask any user experiencing pain or discomfort from their device to contact us directly (phone, email, or chat) for assistance. We will look into the cause of this discomfort with you and will work to find the simplest and most appropriate solution.
The watch is putting pressure on the nerves in your wrist and causing the pain. I had exactly the same thing and went to see a physio because of the pain radiating to my shoulder. He gave me the once over and diagnosed my watch. Took it off and cured within a couple of days.
Hi,
I recently purchased the Garmin instinct and adjusted today and as soon as I wore it, I felt this weird sensation in my wrist, top of my wrist. Is this normal ?