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Alarm issues on Vivofit Jr 2

My daughter has a Vivofit Jr. 2. This week we added a bunch of chores and activities that she wanted reminders for. We added 10 chores with alarms for each. The Android/iOS app allows for 10 alarms. However, the alarm feature only works for about half of the alarms we set. We cannot figure out why the alarm is working for about half of the chores when the alarm settings are exactly the same for every chore/activity. We followed the instructions in the user manual (https://support.garmin.com/en-GB/?faq=dGEUgrnvYe05qprzmYl3H7) to no avail. Any help with this would be greatly appreciated because she is pretty bummed the alarms are not working correctly.

Thanks.

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  • please reach out to us directly via support.garmin.com so we may gather information from you. We will look into this and escalate your experience further if deemed necessary. 

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