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Vivofit 4 pairing failed

I tried to re-pair my garmin vivofit 4 to my phone and garmin connect app prompt pairing failed.

The syncing icon on the garmin device stops before completing the pairing progress bar.

I had to replace my batteries. Since then I no longer have have any of the functions and cannot pair my device. I have tried all of the recommended solutions to no avail

+Garmin-Isabella

0 Garmin-Isabella over 2 years ago in reply to 2861831

2861831 said:
I had to replace my batteries. Since then I no longer have have any of the functions and cannot pair my device. I have tried all of the recommended solutions to no avail

Hello! What phone are you trying to pair the watch to?

Please reply with the following:

1) May we, if necessary, have permission to email you?

2) May we, if necessary, have permission to view/access your Garmin Connect account?

3) In what country do you live?