Most recent post is over a year old. Just spent 30 minutes this morning regarding my third VF4 not syncing all of a sudden. Previous two VF4s had other symptoms described here. The QC on this model failed…
Did this ever get resolved for you? My two-day-old vivofit 4 is doing this and I'm really disappointed.
Did this ever get resolved for you? My two-day-old vivofit 4 is doing this and I'm really disappointed.
Keith,, what exactly are you referring to?
FWIW the Vivofit 4 can be glitchy at times and other professional reviews have stated that. Annoying as it is. Avoiding water at all costs has seemed to extend the life of mine quite a bit. I really wish Garmin would be the "stand up" company and admit this version hasn't been the best. But they don't.
Been researching the next best from Garmin. Willing to spend more for quality and one that lasts.
Apologies—the issue I'm referring to is related to the original post here. Specifically, my Vivofit 4 will set the steps count to a seemingly random number. This afternoon, I had 3500 steps, but this evening I have 2000. Or the day before, I had 3000 steps and then a few sedentary minutes later I had 8000.
My partner's got one, and it seems to work great, so I figured I'd get one too. Anyway, mine hasn't gotten wet beyond a little perspiration.
Just wondering if anyone else has managed to sort it out for themselves. I've also contacted Garmin support. Thanks!
Well, I wouldn't be surprised if there's a bug in the Connect app. I had two Vivofit devices configured, a 2 and a 4. The 4 was the preferred device. Anyway, it seems that each time one of the devices synced, the step count in Connect (and indeed on the devices) would cease making sense.
I removed the Vivofit 2 and everything is working as it should. I'm using only the Vivofit 4 now. Hope that helps someone.
My Vivofit 4 froze up after changing batteries. It eventually came back to life but I purchased a Vivoactive 3 in the meantime and have been using it instead. I just think the VF4 is too glitchy. I also had both connected at same time but made the VA3 the primary. I think is disconnected the VF4 eventually.
When synchronizing my Garmin Vivofit 4, Garmin connect forgets the data of the day before ! You can see my activity. I have no activity in the evening
I does not have a sync option once pair finds a device it recognises it goes to sync
I has a Vivofit 2 which I loved but it died so replaced it with the Vivofit 4. I have had problems with it losing steps also. Garmin replaced it but today it started acting up and now I'm losing steps and can't get it to sync to my phone.