This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Missing run

I used my Garmin VivoActive 3 Music for a run, recorded it the normal way, but for some reason it’s not transferred over the the app. The watch shows under history, activities the following:any ideas what’s gone wrong?

0 seilogramp over 2 years ago

Could be a corrupt activity (fit file) on the watch. You can test this by trying a manual upload to Garmin Connect Web.

How Do I Manually Upload an Activity I Recorded to Garmin Connect?

If you get any message other than Import Complete, then there is a problem with the file. It is likely corrupt. Attach it to this thread. We can take a look to see if it is repairable.

Zip the file, then in a reply post Insert >> Image/video/file >> click Upload >> browse for file >> OK.
Or upload the fit file to a file sharing service, such as OneDrive, Google Drive, Dropbox, etc., then share a link to the file in your post.