This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

No volume control when playing music from watch

Volume control just has red line through it when playing music on the watch with Huawei free buds connected volume is at full but won't turn down. When controlling music from phone is fine volume works normally. Anyone had this I've tried reset but still the same

Top Replies

drkostas over 4 years ago +3

Same problem with Xiaomi mi Airdots pro Air earphones. I saw that the Fenix 6 series had the same problem and a beta fix was released some days ago. I hope they are going to do the same for VA3 too.
9718931 over 4 years ago in reply to even91 +3

Be aware? Are you kidding me? Any two electronic gadgets the bluetooh capability ought ought to be 100% compatible, period. MY JBL 120's works flawlessly with all of my laptops, phones as well as my smart…
jchai4 over 4 years ago +2

Same problem, Vivoactive 3 Music watch with JBL Reflect Mini 2 earbuds. Volume up button on earbuds works fine, volume down doesn't, must control with watch face which is annoying when running. Problem…

All Replies

0 MarkRodgerL over 5 years ago

It probably means your headphones are not fully compatible with the watch. I had the same problem with my old headphones.

+1 5984267 over 4 years ago

I have a similar issue, I have just bought new JBL headphones, the volume control works perfectly with my phone but with the watch I can only increase the volume, I can't reduce it...

0 5592345 over 4 years ago

I have the same with my JBL Reflect FLOWs. Not able to adjust volume on the phone and its at the highest volume. Highly annoying. I thought Garmin was supposed to be a quality brand...

0 5781342 over 4 years ago

Same here, on a 645m with Sony wf1000x head buds.. volume is stuck on full blast.

0 jchai4 over 4 years ago

Same problem, Vivoactive 3 Music watch with JBL Reflect Mini 2 earbuds. Volume up button on earbuds works fine, volume down doesn't, must control with watch face which is annoying when running. Problem just started this week (is there a way to find out if software automatically updated recently?) and by looking at these forums, it looks like other Garmin watch models have had similar issues.

0 8249925 over 4 years ago

I've also have the same problem. Is there anyway we can make this concern a future update? I own JBL Sprint 2 headphones.

0 8249925 over 4 years ago

I also have the same problem. Is there anyway we can get this concern to be fixed? I own a pair of JBL Endurance Sprint headphones.

0 Toby5k over 4 years ago

As others have noted, my JBL Reflect Mini 2's can only turn the volume up but not down on my Vivoactive 3 Music. To turn the volume back down I have to use the watch interface and tap through multiple screens. Hoping there will be a software fix.

0 VicenteN over 4 years ago

Same with huawei free buds

0 even91 over 4 years ago

The problem is with your gadgets' models. As it was already mentioned before, your headphones are not compatible with the watch, and that's why you experience troubles while music plays. Just change your headphones and be aware next time!