Altitude is very incorrect

Hello,

Since v3.30, altitude seems to be incorrect, showing very crazy values, sometimes very high, sometimes negative ones.
After I've factory reseted the device, it appeared to be corrected. But after I performed a walk, with GPS online, it seems that the values got wrong again.
It also seems to be impacting in the floors (stairs) counting).
Could it be another bug?
Regards
Hervandil
  • I've noticed the first km or so of a run the elevation is hugely inflated, and through the remainder the elevation basically drops to zero.

    I run point to point and turn around along the same route, and have yet to see my starting elevation match the elevation at the end of my run despite being in the same location.

    Overall I think the final values are more accurate than before, and match a little closer to Strava corrected values. Both of which are inferior to trainingpeaks for elevation correction, imo.

  • My new Vivoactive 3 (6.20 from the start) was very inaccurate in floor climbed since first GPS calibration.

    I notice that performance degrade in few days till new calibration; floor descend count was always accurate.

    During an activity with the altitude field works fine (3mt every floor, both climb and descend).

    I suppose is a software issue.

  • This has been an ongoing problem with Garmin.  I'm not sure they want to fix it.  Biking, my VA3 seems to do fine, but running it is terrible.  And I'd bet dollars to donuts it is a software issue they could address if they really wanted to.  Just my two cents.

  • Funny, for me, w/o running, mountain biking is not accurate and usually I miss ~30% of the accumulated height I get after using Garmin "Fixing" mechanism in the Connect site.

    Also, I would almost never come back to the same height I exited from.

  • This calibration does not work at all. The altimeter (at least on the Vivoactive 3) is complete garbage and does not work, and Garmin just won't admit it. In my case, it is always, always, always, several hundred metres off (lower) in total elevation gain than the true value. Yes several hundred metres!. You call that a training watch??  I have contacted Garmin and they say the issue 'has been escalated', but cannot give me a timeline on resolution...  that was 2 weeks ago... again complete garbage.   

  • Aehmmm.... ;) You have defective VA3. Hence You have to replace it. My Watch has counted floors if i does run flat surface. It was enough to get a new one.

  • I fully agree with Dave (unfortunately)!

  • I have a nice picture, which demonstrates the elevation-issue very impressive.

    Did a

    • bicycle ride to the woods
    • ran two identical rounds
    • rode back with the bike

    Where I live, there are no hills or any elevation greater than 2-3 meters.
    Started the app, waited for GPS, waited for minimum 30 seconds and began.

    Start - End
    67m - 69m Bike
    37m - 10m Running (Same Start/Endpoint)
    46m - 41m Bike

    Interesting, that riding a bike does not act like running, where the elevation drops after 15 minutes to a more or less reliable value.

    Impressive, that stopping the bike, starting the running app (waiting 30secs after GPS) and the elevation dropped 32 meters.
    Same after running, stopping at 10m, starting bicycle app (waiting....) and elevation raised 36 meters.
    Speaks for the amazing auto calibration!

    To have a comparison, this is what my friend recorded with his fenix3 (sadly he arrived by car and only recorded the run)

    For me, all of this is nothing new. But it confirms my findings, that the elevation drop during a run is related to heating up the device. Which does not happen that much during a bike ride.
    What we all know: The auto calibration makes all worse.
    There are devices (known for their bad GPS) which work great (without auto calibration)!

  • I think you should look on Wikipedia how barometric altimeters work, and what kind of precision you consequently can expect from them, then look up the altitude precision you can expect from GPS (Galileo should be more precise, but the satellites are not all operational now). I think this way you will be able to understand that your watch is working as it can be expected.

  • I take it in a different way:

    If Garmin aim to supply what is written in the watch description, then a SW change that will constantly calibrate the barometer via GPS should be in place, like the 945 and Fenix 5 plus has.

    There are other very good options suggested here in this and other threads.