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Altitude is very incorrect

Hello,

Since v3.30, altitude seems to be incorrect, showing very crazy values, sometimes very high, sometimes negative ones.
After I've factory reseted the device, it appeared to be corrected. But after I performed a walk, with GPS online, it seems that the values got wrong again.
It also seems to be impacting in the floors (stairs) counting).
Could it be another bug?
Regards
Hervandil

Top Replies

Garmin-Blake over 4 years ago +1 verified

Please review this FAQ for information on how the vivoactive 3 series calibrates the altimeter.
Dave S. over 4 years ago in reply to Garmin-Blake +6

This calibration does not work at all. The altimeter (at least on the Vivoactive 3) is complete garbage and does not work, and Garmin just won't admit it. In my case, it is always, always, always, several…
4460897 over 3 years ago in reply to Garmin-Blake +5

Hi Garmin,

This doesn't seem to work for a number of people for the VA3 as shown by this thread. There seems to be an issue with either the device hardware, software or the design of the ports on the underside…
pieras123 over 6 years ago +4

I have the same problem, has anyone contacted Garmin on this yet?

All Replies

0 Chris 9639280 over 3 years ago in reply to paulgear

nasty excuse to avoid introducing a simple temperature compensation in the barometric data processing.

0 Piyush_S over 3 years ago

My Vivoactive 3 reported 2443m elevation gain for a 21km run on flat terrain. Correcting every time through Garmin Connect website is frustrating. Moreover, since activities get auto synchronized with other connected services, the problem spreads to other apps as well.

0 Craig over 3 years ago in reply to Piyush_S

It's so annoying. I have the VA3 music replaced recently and it was fine for a few weeks and bang yesterday its gone mad again. The altitude thinks I am underwater most of the time on 10k runs! Really wish they sorted it or at least allow me to turn elevation off.

Looking at possibly changing watch buy do I risk Garmin again?