Watch face display delay for ConnectIQ faces..

Had a Venu for a few weeks now and something has been bugging me.. the delay for the screen turning on with either a button press or gesture. Any faces that are preloaded have no delay in activating the screen, whereas any face loaded on by ConnectIQ will have a 3-4 second delay  Spoke to customer support and all they could say is that it is due to a limitation of the hardware and would only offer me a refund. I know this is their first watch with an amoled screen but surely the technology has matured enough that they could have sorted this out before launching the watch. I've had samsung, lg, fitbit and even mi fit watches/bands and never had delays like this watch. 

Will this ever be addressed or are we stuck with it?