Brightness setting does not work

The brightness setting doesn't work and seems to be fixed to automatic.

There is a brightness setting on the watch to adjust the brightness manually. However, it doesn't do anything. It seems the brightness is set to automatic, unable to change the brightness setting to manual.

Is everyone with the Venu experiencing the same issue?

Parents
  • Thanks!

    Well if their chat support was working I would have reported it.  Tried multiple computers and multiple internet connections.   Plus I always seem to be outside call hours  

    and email support....  10-15 day response really?

    Other than that.  Not a bad device at all.  Wish it had some better watch faces (more info on them) more like the Galaxy Watch that this is replacing.  But hopefully they will come.

Reply
  • Thanks!

    Well if their chat support was working I would have reported it.  Tried multiple computers and multiple internet connections.   Plus I always seem to be outside call hours  

    and email support....  10-15 day response really?

    Other than that.  Not a bad device at all.  Wish it had some better watch faces (more info on them) more like the Galaxy Watch that this is replacing.  But hopefully they will come.

Children