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My Venu Sq is not syncing with the app . BT is flashing and not staying connected so messages and activities are not displaying.

I have had my Venu Sq since Oct 2020 and it has been great up until recently when the BT connection keeps dropping so messages and activities are not syncing with Connect. I have tried the classic switching on/off (phone and watch) as well as via my laptop.

Help!

0 8290301 over 1 year ago

My venu sq will not sync to get my daily exercises

0 CindiL over 1 year ago

I’ve also been having this issue with my SQ. If I go out of range of BT it doesn’t reconnect and start receiving messages until I turn BT on / off both the phone and the watch.