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Have to hard reset every day for body battery to update fully

Besides the problem of having to reset after every charge for HR, stress and body battery to work I am finding body battery is not full updating anymore either. It doesn’t stop working but seems to generally lag behind. Here are some pics I took this week after doing a hard reset. The before and after numbers are not minor. I removed all downloaded watch faces and hiking app and it still is occurring. Anyone else seeing this?

Here are a couple examples:

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Garmin-Kevin over 2 years ago +1 verified

All-

A hard reset of the watch will also reset your Body Battery value, so the "new" value is more of a default/guess made by the watch. The watch needs 5-7 days to re-learn your body after a…
CindiL over 2 years ago +1

Here is today. Garmin-Kevin It updates, just not fully/accurately.

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0 CindiL over 2 years ago

Here is today. Garmin-Kevin It updates, just not fully/accurately.

0 Garmin-Kevin over 2 years ago in reply to CindiL

For each of these photos, is the sudden increase (47->71, 22->49, and 51->69) due to ONLY a hard reset of the watch and nothing more?

May I have your permission to view the Body Battery graphs in your Garmin Connect account?

0 CindiL over 2 years ago in reply to Garmin-Kevin

Yes, I do a hard reset and then take this photo. Just FYI-It does it with or without custom watch faces. I deleted them all to test it.

0 Graeme over 2 years ago

Hi,

I've been finding this as well. I'm on the other thread with dissappearing body battery and this is where I learned about a hard reset.

On the 26th Jan I went from approx 75 to 26. 75 was too high and I would have expected to be around upper 40s - low 50s.

On the 16th of January I went from approx 78 to 50.

I tried it just just now for completeness and it only had a slight shift from 65 to 68, this is more like I would be expecting.

Garmin are allowed to view my data to solve our issues. Any blanks where I'm training are recorded on Garmin Edge 530.

Thanks

+1 Garmin-Kevin over 2 years ago

All-

A hard reset of the watch will also reset your Body Battery value, so the "new" value is more of a default/guess made by the watch. The watch needs 5-7 days to re-learn your body after a reset, as seen in the "My Body Battery Appears to Be Stuck at 5%" section of the FAQ linked below.

Body Battery Frequently Asked Questions

We are aware of some users experiencing issues with Body Battery (and other heart rate dependent data) not showing up in their Garmin Connect account as discussed in Wrist Heart Rate Stops Saving After Charging, Leading to Missing Body Battery Data. We are investigating these reports and will update that thread when we know more.

0 CindiL over 2 years ago in reply to Garmin-Kevin

So I should mention that when I contacted support about this they told me that a hard reset does not force the watch into a reset with a 7 day learning curve. And I should mention when I would do a hard reset on my Venu 2, that number didn’t change like it does on the SQ…..

0 Garmin-Kevin over 2 years ago in reply to CindiL

Hi CindiL. I'm sorry about the miscommunication from the agent that gave you the information you mentioned in your last post. I will work internally to make sure everyone is on the same page on this. I can confirm that the information in the "My Body Battery Appears to Be Stuck at 5%" section of the aforementioned FAQ is accurate. Please be sure to do your best to limit resetting your watch while we work on the Wrist Heart Rate Stops Saving After Charging, Leading to Missing Body Battery Data issue.