This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Venu SQ: stress level and body battery not working after update (3.20)

My Venu SQ does not measure anymore the stress level and the body battery after the update 3.20.
Anyone else with the same problem? did you find a solution?

0 CindiL over 2 years ago

Lots of people are having this issue. Does it show up in Garmin Connect for the last 8 hours or not?

Try a re-boot/hard reset to get it working again. Hold down the A button until it shuts off (past any assistance notifications). After a few seconds press A button to turn it back on.

0 3651180 over 2 years ago

Yes, i'm having same problem. Body battery/stress level are not registering.

0 3651180 over 2 years ago in reply to 3651180

I performed the re-boot/hard reset as instructed and with the same results..no body battery/stress levels

0 CindiL over 2 years ago

You can get added to this thread:

https://forums.garmin.com/sports-fitness/healthandwellness/f/venu-sq/280112/wrist-heart-rate-stops-saving-after-charging-leading-to-missing-body-battery-data

0 3885318 over 2 years ago

SOLVED: just reboot the watch and they are working again... That works for me!

0 CindiL over 2 years ago in reply to 3885318

It will only last for a short time and you’ll have to re-boot. They are working on fixing it at least.

0 3885318 over 2 years ago in reply to CindiL

nope, mine still working fine after the reboot

0 3885318 over 2 years ago in reply to CindiL

nope, mine still working fine after the reboot