Hello Garmin Community.
First and foremost I had my Garmin Venu SQ for almost 3 months now and hasn't missed a beat until recently.
Love the Garmin for all it does but it's been a bit problematic lately. Only happened in the last 4 days; Anytime i do any activity that saves lap sections - the activity tracks very well, when I finish my activity (IE Run) and end activity, it calculates the pace, HR and all and when i press the "tick" to save it... the garmin device crashes and restarts - comes back nearly immediately to re-do the save.
When i re-do the save it saves the mapped run but all stats are 0.
0 pace, 0 HR, 0 time, 0 distance , map shows and the HR graph shows the data is blank.
Every file I had i was able to repair with online tool (https://www.fitfiletools.com/) and I used the "section remover"... I don't even remove a section, I just load it in - press "Go!" - it generates a new FIT file and i can upload that into garmin connect and it takes straight away.
It's a bit frustrating I need to do this on every activtiy now and when I do use this workaround - the HR stats for the day is completely skewed, the calorie count is skewed... the intensity minutes is fine so it's saving something but always corrupting.
What i did so far:
- Delete all FIT files in the activity folder on the garmin (i first thought it was a space issue)
- Factory reset the entire watch and all data
Issues persist.
Watch has:
- Custom Forerunner 645 watch face.
- Battery Widget
That's it.
It's using metric data.
I have attached the 3 corupted FIT files as well if you're curious into what's causing the corruption (I honestly have no clue)
