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I have an Venu SQ and it has stopped registering my heart rate

2889592 over 2 years ago

0 e7andy over 2 years ago

Have you restarted the watch?

0 Garmin-AmberD over 2 years ago

Hi there! Please sync your device and then hold the power button for 45 seconds. Let the screen go black then turn it back on. Please let me know if the HR begins to work.

0 7480427 over 2 years ago in reply to e7andy

Yes I have done that serval times also did a hard reset, thanks.