Two possible things. It actually counts wrist movements. If your arm does not have enough movement no step is counted. Secondly, it only starts counting after about a dozen continuous steps. 11 steps -> 0, 12 steps -> 12.
I just bought the venu 4 and it is absolutely horrible at correctly counting my steps. I have a chronic illness that forces me to move more carefully around the house. I’ve found that unless I’m aggressively swinging my arm around it severely undercounts my steps. This has a huge impact on health tracking which is kind of the point of the watch. should I return it or does anyone have any solutions?
