I have the Index Scale and when I try to connect the device in the app, I get to the point where it looks for WiFi, but it never finds any networks at all. I think I managed to get the device connected to my WiFi with the WPS method (I see the Garmin Scale in my connected device list on the router and I can ping it). I also see the device now on connect.garmin.com site under devices. It show that an update is pending.
The scale display just shows the Wrench and the bluetooth symbol. When I connect with the app, it still tries to create a Wifi connection, but it still doesn't find one.
My router is using only 2.4GHz channel 11 and my SSID is less than 8 characters and the password is more than 8.
Does anyone have any suggestions?