Let me preface this with "yes, it's just a scale, I agree" - but given the sheer number of (registered) users this seems to have affected and the not-cheap price we paid plus the ongoing purchases of other Garmin gear, why has there been literally no communication from Garmin to users?
It wasn't even consistently managed by support. Some people report support reps had an open ticket and added to notifications - my rep tried charging me $60 for a replacement unit that would ship in a month. Who knows what else people were told.
This is a 20 minute job in Splunk for half the forum posters here - hey, when anomalous things happen, send out an automated note to your user distribution group - and yet we can't even get an intern to post on the forums "hey it's being weird, we're looking into it, might be a day or two but the values will get uploaded from local cache".
Come on now.