I have had my Edge Explore about a month, and yesterday I noticed that on powering down, I could not hit the Power Off button. I turned off the screen, turned it back on (with the power button tap), and then it worked.
Same issue today. I thought maybe it was only when saving a ride and I was turning it off too fast. Testing suggests that it's actually just that the touchscreen has stopped working correctly. Sometimes it works pretty consistently for about a second, then won't register something. As I have been testing, it may have gotten worse... I cannot pan the map without it thinking I tap to add a marker.
I have reset the device (hold power for 10 seconds), tried another reset (hold all button, tap power, release other buttons), and used the menu option to reset. Everything is back to factory. No luck. Firmware is 5.10. I asked someone else to try it, and the same thing happens for them, so it's not just my fingers.
Anyone else had such an issue? Would I be so lucky that it's a software glitch and it's fixable, or is it a hardware failure?
