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The edge explore continuously switches off, when I try to connect to Garmin Express. What can cause this problem ?

The Edge Explore switches off continuously when I try to connect to Garmin Express on my computer. What can cause this problem ?

  • Does the screen go completely black?  It's supposed to go to screen with the Garmin logo in the center and a line drawing of the decice connected to a desktop computer. 

    Sometimes I need to disconnect and reconnect to get the computer to recognize the  EE.