Edge Explore 2 - Recent Threads

Emergency contacts not synchronising with garmin connect

Amélien — Mon, 02 Nov 2026 10:42:30 GMT

Hi,

I am using an Edge Explore 2 (firmware 31.33) with the Garmin Connect app (version 5.30.1) on an iPhone 13 mini.

The emergency contacts I have configured in the Garmin Connect app do not sync properly to my Edge Explore 2. As a result, incident detection does not work.

I found a workaround: if I remove/forget the phone pairing on the Edge Explore 2 and then re-pair it with my iPhone, the emergency contacts appear on the Edge again. However, as soon as I restart the device, the contacts disappear again.

I have already performed a full reset on both the Edge Explore 2 and the Garmin Connect app on my iPhone, including removing and re-pairing the device, but this did not solve the problem.

Has anyone else experienced this issue? If so, has a solution been found?

Thanks!
Amélien

Після оновлення 31.33 постійно пише Saving Diagnostic і сам перезавантажується, при чому запис треку зупиняється.

4004393 — Fri, 30 Oct 2026 13:01:47 GMT

Після оновлення 31.33 постійно пише Saving Diagnostic і сам перезавантажується, при чому запис треку зупиняється.

screen frozen after tunnel

Syd71 — Thu, 29 Oct 2026 20:23:22 GMT

At the exit of a tunnel, my Explore 2 became frozen with the map on the screen, but the touch didn't work, while the turn sound still worked. I had to reset the device and I was already using the last firmware and the Topoactive maps in the last realise. Please, can anyone help me?

Thnx in advance!

traits horizontaux en partie basse de l'écran

saintismier38 — Wed, 28 Oct 2026 13:17:16 GMT

Des traits horizontaux en partie basse de l'écran apparaissent , que faire ?

Map pop-up zoomed-in before junction not showing if on map screen when navigating

H.Dragos — Fri, 23 Oct 2026 06:20:34 GMT

Usual behaviour:
When navigating, regardless of the screen displayed (map screen, elevation or data screens, etc), before a junction, there would be a sound notification and map pop-up with the junction close-up, for easy reading at speed. After passing through the junction, the message would disappear and the previous screen would be displayed. If I used to be on the map, at 120m resolution, it would go back to it.

Currently:
The behaviour above is only applicable when navigating, and other screens (EXCEPT map) is used.
If I'm on the map screen, then I only hear the sound, but the map stays at 120m resolution (insufficient to clearly see which exist from a roundabout I should take or pick the right cycle path when they diverge). I see the arrow instructions at the top of the screen, but again, not very useful, especially if a turn at speed going downhill.

I've disabled/ enabled a few times: the maps loaded (all exclusively from Garmin, via Connect), the auto-zoom option, the turn by turn notification, etc. Cleared temporary files, soft reset (long press to turn off). This behaviour is the same for courses prepared on the fly, on the device and those loaded via third-party platforms (i.e. created in Strava). I'm on the latest firmware (31.33) and I suspect this behaviour started after update (I waited quite a while, just recently updated, and I suspect I didn't notice this right away when the behaviour changed).

Are there any reports of this problem? Is it a known issue which will be fixed? Is it byy design. for a reason that I don't know?
Any fixes?
Will Explore 2 get any further firmware updates? Seems unlikely now, witht the release of Explore 3.
Any tips for actions that people would not intuitively check? (i..e I've added sensors recently, I've set it up with a turbo, etc.)

Cheers, looking forward to a solution.

Later edit: added photo of what I would expect to see (pop-up pre-defined fields as shown -heading, time to point and X close button [ignore the wiggles, photo taken while indoors]); this appears ONLY if I'm NOT on the map screen, but in case I'm the map screen, it remains at the set resolution with the fields I've set for navigation at the bottom, as per second photo)

Homescreen: counter rides aka history, stuck at 100

8836074 — Tue, 06 Oct 2026 19:43:56 GMT

The subjects says all. Counter stuck at 100, and will not add new rides. Why?

Radar data screen?

4878925 — Sat, 03 Oct 2026 17:05:54 GMT

I see the change log for 31.33 mentions an updated radar data screen. How can I add this as I can’t find it. I get the normal radar overlays on all screens but can’t find any dedicated radar data screen

cracked screen

WEBASCHTL — Fri, 02 Oct 2026 14:34:52 GMT

Hi,

Please take a look at my Garmin Edge Explorer 2. I dropped it, and the screen is partially cracked, but the touchscreen still works. Would a repair involving a screen replacement be possible?

Thanks a lot!

webaschtl

Search tools did not appear to have “Address” and “Intersections”???

1253695 — Thu, 24 Sep 2026 12:07:19 GMT

Why my Garmin EE2 Search tools only appears to have “Cities” and “Coordinates” only after updating the map? I recalled prior to the update, I can use addresses to search a location. Can anyone point a direction? Thanks!

GPS speed and distance

5808245 — Sun, 20 Sep 2026 18:36:33 GMT

After Specialized discontinued the Angi and binned support and Tocsen discontinued their crash sensor I had to buy another crash sensor and the only thing that suited me was the Explore 2 .However compared to the Angi which had great GPS I am disappointed with the speed and distance indication on the Garmin when using GPS.I have tried setting GPS to GNSS and when I start I'm out in the open but it seems that as soon as I get any tree cover the GPS connection is all over the place! There is no way i can use this for accurate speed or distance which I now through using various route planners and even my bog standard Cateye, so how can a big company like Garmin not be able to match the performance of the Specialized Angi GPS?

I have an ebike with a Mahle ebikemotion x35+ system and a range extender battery. If either of these batteries drops to a low level a pop-up appears saying the battery is low (can't remember the exact words) The pop-up can be cleared but it immediate

1678307 — Sun, 20 Sep 2026 13:35:18 GMT

I have an ebike with a Mahle ebikemotion x35+ system and a range extender battery. If either of these batteries drops to a low level a pop-up appears saying the battery is low (can't remember the exact words)

The pop-up can be cleared but it immediately re-appears. There does not appear to be a limit on the number of times this loop can repeat. Switching off the ebike or switching off and disconnecting range extender battery or both makes no difference - the pop-up re-appears. Through some rapid finger action it is just possible to stop the ride and save it. Then switching off the Edge Explore 2 and re-starting it clears the error message, although it will re-appear if the low battery state still exists.

A very annoying state of affairs...

1. This pop-up renders the unit useless when riding as it blocks the bottom of the screen, preventing access to the menu and disables the swipe left and right

2. The whole point of the range extender battery is that it empties first to maintain the level in the main battery...

3. Its a redundant alert as the device displays remaining range

(All devices have the latest firmware)

Anyone know how to disable battery alerts? or know of a workaround.

Thanks

Is there a way to have the weather app follow the display mode? It is always in dark mode and is difficult to read during the day.

ColemanFL — Thu, 17 Sep 2026 20:47:53 GMT

I have tried to find a setting for this, but I think it's locked in dark mode. I'm not sure why some Garmin apps follow the display mode and some are locked in dark mode.

Thanks.

Battery level stuck on 100%

3407113 — Thu, 10 Sep 2026 16:22:23 GMT

Edge 2 (SW 31.33) has recently started locking the battery level on 100%. Had the unit over a year and never encountered before, but happened twice in the last week. A friend with same (but new) unit has the same problem.

This is reportedly a problem withe allowing sleep rather than full powerdown, and a full powerdown apparently restores the battery level function, but not an option while riding. Same problem reported for other devices (eg 840 forum Battery level stuck at 100% for whole day SW 31.29 ) .

Can I disable alerts along route?

8402566 — Thu, 10 Sep 2026 13:45:05 GMT

Is there a way to opt out of the Alerts experience? I find this feature to be completely useless, and when the orange triangle appears on the screen, it obscures the information I wish to see.

I don't want to be relying on the device for alerts about sharp turns, pot holes, obstructions and the like. The text is too small to read anyway, and I don't want to be staring at the device when I should be eyes up on the trail.

I would very much like to disable this feature entirely, and just have the device track my ride. That's all I want out of it. I don't like being frustrated by a mini computer annoying me with useless alerts when I am trying to enjoy the activity the computer is supposed to monitor.

Loading a course deleted the previous hours training?!?

0w3n — Tue, 08 Sep 2026 09:04:36 GMT

I was on a training ride this morning (should’ve been following one of my courses but I’d given up on it after a few km as it was relentlessly asking if I wanted to re-route despite clearly showing on-screen that I was on the course). After just over an hour I decided to reload the course as I wanted to use climbpro for the final climb home so I loaded the course, said no to navigating to the start and continued riding as I neared the climb I swiped back to check my power etc and realised it had stopped recording? Strange, but never mind, I pressed start assuming it would start a new file and I could just upload both to trainingpeaks, but no! When I got home I realised it had deleted the previous hour+ of training and just left be with the 15 or so kms of the last climb WTF! Luckily I had my Apple Watch running too so I still have a file for trainingpeaks but surely this cant be the designed behaviour for loading a course? I just want to use the navigation not delete my training file

Pause

bikeman1234 — Mon, 07 Sep 2026 13:44:17 GMT

Is there a way to pause recording when I stop for coffee?

On the edge explore 1 I just pressed the record button and turned the unit off. When turned back on I coukd just hit play and carry on.

On the Explore 2 pressing the record button prompts me to save or discard the route. How do I pause recording?

Another issue is I have auto pause enabled but when I stop I can see the average speed falling, so it clearly isnt auto pausing.

Edge explore 2 not charging

bikeman1234 — Mon, 07 Sep 2026 13:37:08 GMT

Ever since I've had my Explore 2, it has failed to charge intermittently.

When a charger is connected the unit powers on but will not charge unless it is turned off. It seems to use so much battery searching for gps, phone, accessories etc that that all teh charger can do is maintain the battery charge. So I have to turn it off, the problem is a few minutes later it turns on again and we're back to it searching and not charging. I literally can leave it for days connected to a charger and get no charge.

Di2 gear display via Connect IQ broken after 31.33 (worked on 30.23)

sp.lapshin — Sat, 05 Sep 2026 12:29:16 GMT

After updating my Edge Explore 2 to 31.33, Connect IQ data fields that read Shimano Di2 gears over Bluetooth stopped working. On 30.23 the same setup worked fine. This is not specific to one app — at least two Di2 data fields in the Connect IQ Store are affected, and one of them now carries a warning in its store description about a Bluetooth problem on 31.33.

As a developer I traced it down to a firmware-side regression and filed a bug report with a minimal reproduction project and logs: https://forums.garmin.com/developer/connect-iq/i/bug-reports/edge-explore-2-fw-31-33-ble-registerprofile-with-a-custom-128-bit-service-uuid-crashes-the-data-field-with-a-system-error-regression-from-fw-30-23

If you also lost Di2 gear display after 31.33, please reply here with your device firmware version — the more reports, the better the chance this gets prioritized.

31.33 Update: Severe navigation slowdowns and unresponsive UI

Zsolt Kecskeméti — Wed, 02 Sep 2026 05:56:46 GMT

Navigation has become visibly sluggish, especially around turns, with a laggy and unresponsive UI.
I don't believe the maps are the cause of the slowdown, I was using the exact same maps previously, along with the same connected e-MTB.

In my case, the issue was introduced by the 31.33 update.

edge 2 how to stop the timer ?

2791644 — Mon, 31 Aug 2026 16:23:52 GMT

how to stop the timer before closing the Edge2

Can't update TopoActive Central Europe Map to 2026.11

8252519 — Fri, 28 Aug 2026 20:32:02 GMT

Hi,

I have a new EE2 and I would like to update the maps because they were quite outdated (from 2021 or so)

I connected the EE2 to my desktop PC and Garmin Express offered my to update the maps.

The update failed and following tips on the internet / AI I removed all old maps (west, central and east europe) with the map manager menue and tried to install the central europe map fresh.

This failed as well with the message "changes could not applied".

My device is on version 31.33.

I tried this also on my laptop but the result is the same.

Any ideas?

I cannot see my EE2 in Windows explorer

Geert65 — Tue, 18 Aug 2026 10:37:17 GMT

I cannot see my EE2 in Windows explorer allowing me to delete map files manually. What do I need to do?

Problems with 4iii 3+ Power Meter

Dave Flores — Mon, 17 Aug 2026 15:48:56 GMT

Hello, all

Having an issue connecting my Edge Explore 2 to a 4iii 3+ Power Meter. The computer does connect, as long as I turn off my phone's bluetooth, but it only connects via bluetooth, not Ant+. Evern worse, it almost never desplays any metrics (Power or cadence). I have actually gotten it to work once or twice but that seems to have been a fluke. 90% of the time it shows connected but does nothing. Meanwhile, the device has absolutely no problem connecting to an older Garmin Edge 1000 that a buddy leant me. I've taken it out a few times with that device and it performs flaslessly.

Any ideas?

I do know that the Power meter only connects to one device at a time vie bluetooth, but I have removed the 4iii from my phone and even unstalled the app (restaretd the phone a few times as well) and that seems to have done nothing. I'm wondering if there is any way to force the Edge Explore 2 to use Ant+ rather than bluetooth.

Brand new Edge Explore 2 won't load TopoActive NA East

9647154 — Fri, 07 Aug 2026 20:28:58 GMT

After fighting to update my old EE2 I foolishly bought a new one. Came with 2022 maps. Update to 30.23 went fine. Used Express to delete the old maps so only the basemap is on the device. Attempts to load Topoactive North America East keep failing. There is plenty of room on the device.

Infuriating.

Komoot crashing connect iq garmin Edge Explore 2

8496459 — Thu, 06 Aug 2026 17:47:54 GMT

Hello,

i have a Garmin Edge Explore 2 which since there was an update about 6 weeks ago when i use komoot to navigate a map the map loads and within a few seconds the screen is blank apart from a broken connect iq icon.

This also happens if i use the komoot app on the garmin and choose Garmin as the map.

I have contacted Komoot and after a month of back & forth they have been unable to resolve the issue and have said it looks like the connect iq is crashing i have to reach out to Garmin, so here i am.

uninstalled komoot from my Garmin

uninstalled komoot from my Phone

updated maps as per RE: Why can't I update the maps on a brand new Edge Explore 2? A shame or you could call it crafy that the phone app that manages the edge explore 2 gives you no notification there is not enough space, if i knew space was so sparse i wouldnt have chosen this model.

Reinstalled komoot on my garmin & phone and re-syncd and the problem still exists.

Has anyone else experienced this issue?