Edge 840 Series - Recent Threads

RE: Updating maps/Garmin Express Hangs with 840

4865842 — Sat, 01 Aug 2026 21:08:36 GMT

FWIW, I also seem to be chasing my tail with map updates. The device seems to think updates are required, but Express seems to think all is well. I'm giving it one more go by forcing updates through Express, but who knows if this will resolve.

Also agree that the whole interface is quite user-unfriendly. I keep having to remember to turn the device off before plugging it into the laptop else it's never properly detected. Would love to see proper handshaking regardless of whether or not the device is turned on. Would save me a good 5 minutes in the rare event that I need to update things over USB.

Updating maps/Garmin Express Hangs with 840

quasijones — Wed, 15 Jul 2026 15:39:57 GMT

I've not had reason to use Express for a while on my Mac (M4 CPU 26.5.2), but it's been there running, silently waiting to trip me up! Since upgrading to 840 all my software updates have been on the device, I've never needed to connect.

My Edge 840 now says there are map updates. If I try to update on the device over wifi it says 'searching for wifi networks' or 'waiting for existing wifi transfer' and does nothing. I can see that no traffic is passing over the wifi network..

As far as I can see on the device I am on Basemap 7.0, TopoActive Europe 2026.11

So, connected to Mac with cable and tried an update there. It eventually found the device and showed map updates. The update failed after 90 minutes.

I tried again, it said reconnect the device (that was already connected and showing green).

To cut things short, since then I've been chasing my tail, I've tried removing Express and all the files it leaves behind, re-installing it, a soft reset of the 840, whatever, Express hangs with the startup banner or, tells me to plug in the device when it already is, it hangs if I disconnect the Edge, hangs if I don't. On the odd occasion that it does connect, Express says everything is up to date. If I then refresh it hangs.

Am I alone in finding this? I have owned many Garmin devices (4 bike computers, bike lights/radar, Fenix and other watches) and never seen Express behave like this.

Edge 840 Uploading Issues

8359463 — Sun, 26 Jul 2026 16:16:46 GMT

This is becoming absolutely ridiculous.

After a few months with the Edge 840, I’m now regularly having problems uploading my rides. I previously had an Edge 830, and every ride would upload within seconds. With the 840, rides often don’t appear for hours, and sometimes even days.

I’ve tried all the usual fixes: manually syncing, restarting the device and phone, removing and re-pairing the Bluetooth connection, and every other workaround that Garmin Support regurgitates whenever users report these issues. None of them provide a permanent solution.

At this point, it’s simply not good enough. Garmin needs to stop relying on temporary solutions to cover his ass and properly address these long-standing sync issues. It feels as though the focus is on selling new devices rather than supporting the customers who have already invested in the ecosystem.

Can someone from the Garmin Support team explain how these issues can actually be resolved once and for all?

RE: Edge 840 Uploading Issues

8359463 — Sat, 01 Aug 2026 12:19:43 GMT

6 days have passed and still no response from Garmin support. Fab.

RE: Battery level stuck at 100% for whole day SW 31.29

5410353 — Fri, 31 Jul 2026 20:00:13 GMT

thanks Garmin - KS

Can you please help escalate the internal ticket to raise the priority and add the regression label on the issue>?

Battery level stuck at 100% for whole day SW 31.29

AdKo — Mon, 25 May 2026 12:23:01 GMT

I'm using now SW 31.29 on my Edge 840

On Saturday, after charging to 100% a went for a long (whole day) ride. At some point in the middle of the day I realised that battery level gadget is stuck at 100% for whole day.

Starting, stopping, pausing activity, pushing device to sleep didn't help. It was still 100%.

Rebooting device helped. Battery indicator after reboot was showing 34% and was decreasing over next hours of device usage. It means that real battery charge was decreasing during the day, but indicator gadget was initially stuck at 100%.

RE: Battery level stuck at 100% for whole day SW 31.29

Garmin - KS — Fri, 31 Jul 2026 19:56:41 GMT

Thanks everyone for continuing to share details and experiences regarding this concern.

rumple63 crispgarmin peterv I've reached out to each of you via email requesting some additional information. When you have a chance, please reply there and I'll make sure your details are included with the ongoing investigation.

5410353 Since you're already actively working with Product Support and have an existing case related to your Edge 540 and replacement device, please continue doing so. That way all of the troubleshooting and findings will stay consolidated, which will help avoid confusion.

We appreciate everyone's help and patience while we continue looking into these reports.

RE: Battery level stuck at 100% for whole day SW 31.29

5410353 — Thu, 30 Jul 2026 22:46:16 GMT

I was reproducing with my edge 540 SW 31.33

I got my egde 540 RMA from product support

They shipped my a Recertified egde 540

Reproduce the issue with the Recertified edge 540 SW 31.33

RE: after updating to 31.30 every connect iq data field shows only the connect iq logo

jukdoc — Thu, 30 Jul 2026 09:40:28 GMT

Hi!!! I agree with my colleagues, after upgraded the IQ fields and apps are wrong, uninstalling and check one by one is not the solution, continue failling after do that, in my case the IQ apps are the same for two years and my garmin folder cache activities is deleted time to time as well as my garmin maps only I have from my continent (not others installed). Also in my case if you stop the activity, shut down and start again, it makes some IQ are alive (others not). I think reading all post and my own case, something is wrong within latests firmware in order to load the IQ fields starting the Garmin's room. Thanks!!!!

after updating to 31.30 every connect iq data field shows only the connect iq logo

3537301 — Thu, 18 Jun 2026 15:11:50 GMT

31.30 connect iq issues

RE: Battery level stuck at 100% for whole day SW 31.29

peterv — Thu, 30 Jul 2026 08:40:09 GMT

Reproducible with SW 31.33

RE: Battery level stuck at 100% for whole day SW 31.29

crispgarmin — Wed, 29 Jul 2026 18:44:28 GMT

Garmin - DK - this was reported in a beta and it’s covered in several places; do you not have a device yourself? The replication steps are well defined and easily accessible. The smokescreen of keeping people taking rather than simply acknowledging there is an issue and timetabling a fix is very disappointing strategy.

RE: Battery level stuck at 100% for whole day SW 31.29

rumple63 — Wed, 29 Jul 2026 15:11:16 GMT

Still getting with SW 31.33

RE: Battery level stuck at 100% for whole day SW 31.29

Garmin - DK — Wed, 29 Jul 2026 14:50:39 GMT

Thanks for posting and commenting, all. It looks like a few of you are in talks with Product Support about tis, so please continue working with them via email.

For those not already speaking with Product Support, please ensure your Edge's system software is up to date (version 31.33) and let us know if you continue to experience the battery sticking.

RE: Daily Suggested Workouts not updating on the Edge unless powered off and back on

Thomas_W-P — Wed, 29 Jul 2026 10:29:35 GMT

Power off - on make no difference but my phone and 965 are in sync.

Daily Suggested Workouts not updating on the Edge unless powered off and back on

lytleric — Thu, 11 Jun 2026 17:54:50 GMT

The Daily Suggested Workouts on my Edge 840 do not update each day, even after syncing with my phone. If I completely power it off and back on, only then will it update.

Here's an example. This was the DSW yesterday when I turned on my 840:

I immediately shut it off (fully powering it down), and then back on. It then showed this:

Why does it not automatically update each day? It knows the date and time. Do I need to completely power it down every single day to get the correct DSW?

Interestingly, my FR265 watch DOES update correctly each day, without powering down. Here was the DSW on my FR265:

RE: Daily Suggested Workouts not updating on the Edge unless powered off and back on

Thomas_W-P — Wed, 29 Jul 2026 10:26:52 GMT

I have this exact issue with my 840.

RE: Edge 840 31.33 zoom bug?

Luko79 — Tue, 28 Jul 2026 21:44:58 GMT

it is in free ride with an active strava segment, no course is followed, so no real turn (no navigation)

Edge 840 31.33 zoom bug?

Luko79 — Mon, 27 Jul 2026 09:57:23 GMT

yesterday i ride a freeride, just a strava segment was active, and i looked the map, my default zoom level is 80m, and i wanted to check where shall i turn from the road to follow the segment's route, and i wanted to zoom out, but as i pressed the "-" button, it changed to 120m but immediately went back to 80m even as i continously pushing the "-" button on the screen, so i couldnt zoom out to a visible range despite the forced pressings. i think it didnt "work" like this in the past, anybody noticed this ?

RE: Edge 840 31.33 zoom bug?

Garmin - DK — Tue, 28 Jul 2026 18:12:07 GMT

Thanks for standing by. Are you seeing a different experience when you are not near the upcoming turns?

RE: Edge 840 31.33 zoom bug?

Garmin - DK — Tue, 28 Jul 2026 15:49:26 GMT

I am looking into this further to get some clarification, so once I have some news one way or another I will report back in this thread. **

RE: Edge 840 31.33 zoom bug?

Luko79 — Tue, 28 Jul 2026 15:05:15 GMT

and only with Strava Live Segment works like this, with active freeride ClimbPro i can zoom out / in flawlessly

RE: Battery level stuck at 100% for whole day SW 31.29

5410353 — Tue, 28 Jul 2026 14:56:06 GMT

I see also this issue on my edge 540 with SW 31.33

RE: Elevation profile shows blank / empty after route recalculation until you swipe away and back again

Grb — Tue, 28 Jul 2026 09:31:17 GMT

Wahoo have "Look-Ahead Preview: Even without a route active, the computer generates a colored elevation profile for the next 2 miles / 2 kilometers of the road you are currently riding on"

Garmin's elevation only shows if you've got a route planned - not during 'free ride'

Can you implement the Wahoo feature (and not just when it 'detects' a climb)

Thanks!

Elevation profile shows blank / empty after route recalculation until you swipe away and back again

Grb — Fri, 24 Jul 2026 12:07:58 GMT

Does anyone else find this happens ?

It's possible it just doesn't recalculate the scaling / offset when there's a change of route (so a recalculation to avoid a hill may show the new route profile, but still scaled to fit the original hills ?)

Swipe away to a different screen and back again has it redraw

Also, any way to get a permanent profile showing for a free ride (not just triggered on climbs) - as my previous Wahoo Bolt did ?