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Edge 820 freezes during training

4251866
over 2 years ago

I have a minor issue with my Edge 820 as I've experienced it to freeze during trainings. It still records my trip and counts the time in the background, but the screen freezes. I can solve it by pressing "stop" and then "start" again, but that shouldn't be necessary to do 3-4 times on a 50k ride.

I've both tried it with and without battery save mode "ON". When on, it often freezes when the screen says "Will go to sleep in... 2"

Anyone who has tried this before?

  • 0 over 2 years ago

    The usual things are having too many saved activities on the device.  Delete them.  Having too may saved courses.  Delete those you don't need.  If those don't work, do a reset of the device.  I hard reset will delete all of your data and settings.  You can save those so you can institute them after a reset.

    Backing up Your Personal Settings and Profile on Edge Devices

    Folder Name

    Contains

    Copy  contents of this folder to new unit folder:

     

     

     

    Activities

    Activities

    Activities

    Apps

    Connect IQ apps

    Copy prg files to Apps

    Courses

    Courses

    NewFiles

    HMD

    Screen layouts for HMD

    NewFiles

    Locations

    Saved locations

    NewFiles

    Records

    Personal records

    NewFiles

    Segment_List

    Leader board selection for segments

    NewFiles

    Segments

    Segments

    NewFiles

    Settings

    User profile and sensor pairings

    NewFiles

    Sports

    Screen layouts

    NewFiles

    Summary

    Activity summary from other devices

    NewFiles

    Totals

    Activity totals

    NewFiles

    Workouts

    Workouts

    NewFiles

    Multisport (Watches only)

    Multisport settings

    NewFiles

     

    ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

    Non-prompted Non-Vol Clear – (Factory Reset) Clears NV and deletes all FIT files including Activities, Courses, Workouts.

    1. Turn device off
    2. Hold Lap/Reset and Start/Stop
    3. Press and release the power button
    4. Continue to hold only Lap/Reset and Start/Stop
    5. Release Lap/Reset and Start/Stop when the Garmin Logo is cleared
    6. The unit will restart and clear non-vol

    ++++++++++++++++++++++++++++++

    Prompted non-Vol Clear - Clears NV and deletes all default FIT files and any files in the NewFiles folder. This will not delete Activities, Courses, or Workouts.

    Turn device off

    Power device on

    While booting up, press and hold upper-left corner of the touch window ONCE the copyright information appears

    Continue pressing the left hand corner of the screen until you receive the prompt

     

    I used http://garmin.openstreetmap.nl/ to create my map for my Garmin. I always used the "Generic Routable" option. Now I created a map with the "Gerneric Routable (new style)" option. The result looks much better on the Garmin 820.