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Garmin Strava Live Segments Not Syncing After Update 31.30

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After updating my Garmin device to firmware version 31.30, Strava Live Segments are no longer syncing correctly.

I contacted Strava support and went through all the recommended troubleshooting steps, including reconnecting accounts, re-starring segments, and syncing through Garmin Express. However, Live Segments still do not sync to the device.

Strava support has informed me that the issue appears to be related to Garmin firmware version 31.30.

Is anyone else experiencing the same problem after updating to 31.30?

  • 0

    Yes same issue - is there an ETA for the fix?

  • 0

    Thanks for the reports! Our teams are actively investigating reports of starred Strava segments not syncing as expected on compatible Edge devices. At this time, we do not have any new information to share, but we are continuing to review the reports and data that have been provided.

    If additional information or files are needed as part of the investigation, we may reach out via email or post here in the thread.

    If you are experiencing this issue, please bookmark or follow this thread. We will provide meaningful updates here as they become available.

    Thank you for your patience! **

  • 0 in reply to Garmin - KS

    Strava live segments(starred segments)  are no more syncing and no more visible on my edge 1040 after latest update :(
    On the edge screen Training have the topic segments now, no more the topic strava live segments...

  • 0 in reply to Garmin - KS

    Hello there Garmin, what i did in the end was unstarring all live segments in my strava app and star directly again.Afterwards synchronzing garmin connect app and all segments were there again on my edge 1040 device and also strava live segments under Training!

  • +1

    A backend fix was released by Strava to resolve this issue on 6/19/26. Most users should have seen this resolve following additional syncs with Garmin Connect over the weekend. 

    If you find that the issue persists, then you may need to fully remove the device from Connect and then add it back. If you primarily sync your device via the Garmin Connect mobile app then please refer to the steps in Remove and Add a Device From the Garmin Connect App. 

    If you primarily use the Garmin Express application to sync your device then please follow the steps outlined in Remove and Add a Device in Garmin Express. In between removing and adding the device back via Garmin Express please ensure you follow the steps Removing a Device From Garmin Connect Web.