Hi All,
It seems there's been a lot of issues with the Garmin Edge 130 battery dying and only being able to power on while plugged in. Anyone have any luck with replacements where Garmin doesn't make you pay 50% to get the same bike computer, that obviously has a lot of issues?
It seems like my experience is very similar to others - my bike was stolen, stopped using the Edge 130 for 6 or so months, really only used it for a couple 100 miles and then when I got a new bike wouldn't power on without being plugged in. After waiting quite a while to get connected to someone, I finally got ahold of customer support, who seemed to care less about helping me at all and after a very long delay, told me I needed to pay the $100 replacement for a defective product to get it swapped. Pretty frustrating for something I only owned for 2 years and being a pretty loyal customer that uses/owns a Fenix watch, inReach, Oregon navigation, among older watches and bike computers I still own but don't use. I also pay monthly for the medivac and SAR services.
In total, anyone have any luck getting an easy swap of their Edge 130, instead of paying for 50% costs, considering this seems like a defect, rather than a user issue?
Isaiah