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MARQ Aviator not syncing with Logbook in Pilot app

I've updated to version 19.20 in the MARQ Aviator. 

Since then, i've not been able to log the flights in fly.garmin.com or the Pilot iOS applications. 

The activity syncs with Garmin Connect - but frustratingly, i need to have the flight paths in my log book so far - the last 2 flights (2 days), they're not syncing. 

i've tried 'forget device'

The watch is recognised in the pilot application (it displays the battery info etc along with GPS Data Stale). 

Please can someone at Garmin help. This is not a cheap device and it only has 1 job to do in my world... record my flights to my log book. Which it's not doing. 

Thanks in advance! 

Tatum

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  • I am sorry you are having issues with your MARQ Aviator logging/syncing your flights.

    Since your issues are specific to the Aviation features of your watch, please reach out to our Aviation Product Support team for your region:

    • U.S./Canada: 1-866-739-5687
    • Latin America/Caribbean: 1-883-739-5687
    • EMEA: +44 (0) 37 0850 1243
    • APAC: +61 2 9679 3434