This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Bug with CIQ app

Found a bug! Runpower + RS apps works well on my Marq. Until I set RunPower to show NP. It just restarts my watch.

If I use Runpower w/o RS than it works.

So I believe there is an issue with Garmin. NP takes more processor power to compute and possibly Garmin cannot handle more than one CIQ app.

0 Garmin-Heath over 4 years ago

meste7 I would be happy to look into this but might be having a case of the Mondays. Would you mind providing me the links to the apps you are using, also the steps you are doing to cause the device to restart and also what you are meaning by RS & NP?

0 meste7 over 4 years ago in reply to Garmin-Heath

ok, so here are the apps:

RS Runscribe https://apps.garmin.com/en-US/apps/c1f5c80a-5a05-4e8a-97b3-fda34e957035

RunPower https://apps.garmin.com/en-US/apps/a054f515-576a-4a28-b8e5-87987ba737e1

NP Normalized Power - a setting in RunPower to show on the watch.

Every time I set NP to show in RunPower AND have RS as the 2nd CIQ on Marq Expedition, the watch restarts to moment I open Run or Trail Run. Only when I try to use these two app together and ONLY if I want to show NP.

I use one of the RS pods connected to Marq as footpod to give pace, and the same RS pod connected as powermeter to give power values to RunPower.

0 Garmin-Heath over 4 years ago in reply to meste7

meste7I'm still not able to reproduce this. If you are still seeing this crash and you are running the Beta Software, please reach out to the beta team so we can get some log files from you.

0 meste7 over 4 years ago in reply to Garmin-Heath

Do you have Runscribe pods to connect during this setup?

0 meste7 over 4 years ago in reply to Garmin-Heath

I tried to reproduce the bug, this time w/o the pods connected, and I could not, even with them connected. So... 3 days ago I tried both with Run and Trail Run app and it was the same behaviour. Something has changed in the meantime (though the same beta FW).

0 meste7 over 4 years ago in reply to Garmin-Heath

Also works on FW 3.40 (just updated and checked).

0 Garmin-Heath over 4 years ago in reply to meste7

Great to hear that it is fixed.