Weather doesn't update

Hi

weather widget dosent update. garmin connect is on in the background (IOS), only when I open Garmin connect the weather updates. On my fenix 5 weather updated when I scrolled to the widget and a location icon appeared in the right corner on the phone. this dosent happens now

Top Replies

Garmin-Heath over 4 years ago +1 verified

Everyone, this issue has been resolved in Garmin Connect Mobile iOS 4.24.2 update which will be released slowly to all customers today.

https://apps.apple.com/us/app/garmin-connect/id583446403
Garmin - Chris over 4 years ago in reply to Minuteman +6 verified

An issue has been found between the current version of the Connect Mobile APP and specifically iOS 13. Our engineers are currently working on resolving the issue. Please note, it will most likely be a…
3891122 over 4 years ago in reply to Former Member +3 suggested

Agreed, everything else works fine, but not weather. Unpairing and repairing fixes it temporarily, but then it just happens again. Completely useless
DJGShef over 4 years ago in reply to Garmin - Chris +2

This issue - i.e. no weather information on the watch, does still exist on the Android version though seems to correct itself temporarily by switching the phone off and then on again.

All Replies

0 5588016 over 4 years ago

I’m having weather issues too. Mine hasn’t update in over a month. I have an iPhone X. Any fixes yet?

0 Scott over 4 years ago

Mine updates only a few times per day, which means that it can be off by quite a lot and is pretty useless. I'm on Android with location services enabled and battery optimization disabled for Connect so that it is always running in the background. Hopefully this issue is addressed or at the very least there is a workaround to manually sync, which I have not been able to figure out yet.

0 Kristian over 4 years ago

Yawn... unfortunately this has come up again and again for years and Garmin continues to pretend it is linked to individual phone settings. So many of us have rebooted the watch, the phone, reinstalled everything, checked permissions... just to be back at the same situation. GARMIN: YOUR WEATHER WIDGET UPDATES UNRELIABLY WHEN PAIRED WITH iOS.... there’s no talking around it. It’s ok if that’s not a priority for Garmin but just say so.

0 8446225 over 4 years ago in reply to Garmin-Heath

Same problem here (i8 ios 12.3).

Seems iphone people are second class low priority users for Garmin.

I have a 44mm Watch too (LTE version) and its vastly more useful than the Instinct, obviously.

I bought the Instinct as a cheaper more rugged watersports-worthy option to the Watch while boating/PWC, floating/canoeing, etc... but I kinda wish I’d have given more attention to other options before buying, or just stuck with my Luminox’s, Tracer’s or Tag’s...

For as long as I’ve been using Garmin products (~25 years) their programming has always been disjointed, convoluted, inop, or just plain clumbsy.. then there is the map update process’.. expensive, slow, absurd.. as if we’re still in 1996.

0 hogmemberisold over 4 years ago in reply to 8446225

8446225 said:
Seems iphone people are second class low priority users for Garmin.

Could it be this is the best it gets because of Apple limiting it's ios connectivity to non ios devices? Everyone wants to blame the watch (Garmin) but doesn't look at the phone (Apple) for help? Have you checked on a forum for your iphone for help with this problem? Maybe it's not all Garmin's fault? It takes two!!

0 TaffSpur over 4 years ago

I have an iPhone, doesn’t update for me either, constantly waiting for data, tried everything I can think of.

0 Former Member over 4 years ago in reply to Kristian

This is the case it seems! I just don't understand why Garmin ignores this issue!

0 hogmemberisold over 4 years ago in reply to Former Member

Think.... could it be it's Apple?? Not Garmin?

0 Former Member over 4 years ago in reply to hogmemberisold

I don't think so there is data going back and forth between the watch and the iPhone. So my point is the connection is established between both devices. Garmin app pulls the weather information and embedded the information in the communication. I am confident it's Garmin issue not iPhone's.

+1 3891122 over 4 years ago in reply to Former Member

Agreed, everything else works fine, but not weather. Unpairing and repairing fixes it temporarily, but then it just happens again. Completely useless