My device is about 3 months old. This week the battery went from 100% to 1hr in about 12 hr. In the menu charge reads days, device face reads hours. Battery saver is on. Where can I get service in Cochrane, Garmin’s home town?
My device is about 3 months old. This week the battery went from 100% to 1hr in about 12 hr. In the menu charge reads days, device face reads hours. Battery saver is on. Where can I get service in Cochrane, Garmin’s home town?
My device is about 3 months old.
If it is really Instinct 1st generation (you are posting to the forum for that model), then the watch is more likely 3 - 6 years old, so it might have spent couple of years on the shelves at the retailer. Almost 3 years ago, Garmin released Instinct 2, and did not manufacture any Instinct 1st gen devices anymore.
This week the battery went from 100% to 1hr in about 12 hr.
First of all, I'd give a try to the Troubleshooting guide for high battery drain . If it does not help, then contact the Support:
Where can I get service in Cochrane, Garmin’s home town?
I recommend reaching out to the Product Support through their website at https://support.garmin.com. Use the Phone or Chat options for an instant response. Email exchanges usually take a few days. Or go there, knock on their gate, and ask 
