Hello
So I plunked down ~$400 on an Instinct Solar via GovX ~back in 09/2020. Around 1 yr ago it started randomly shutting off, the issue has become progressively worse. I called in today and was informed that this was a "known hardware issue".
I see as far back as 2 yrs ago and as recently as month ago folks are posting about this problem with this model.
Instinct solar Powers off randomly - Instinct - Outdoor Recreation Archive - Garmin Forums
While I appreciate the 1/2 off a recertified replacement I feel compelled to ask one question.
Why am I paying to replace a product that the call center representative stated is a quote "known hardware issue"?
If this is a known issue with the hardware then that doesn't sound like something the paying customers control nor something they are responsible for causing.
Best
David