Hi,
In the last 3 days, connect app stop to retrieve hvr status from the 2x. In the watch the record is present, but it doesn't appear no more in the app. Before these days everything was ok. App connect od Android phone
Hi,
In the last 3 days, connect app stop to retrieve hvr status from the 2x. In the watch the record is present, but it doesn't appear no more in the app. Before these days everything was ok. App connect od Android phone
Updated February 6th, 2024:
The issue is escalated to our engineering team and will be resolved as soon as possible.
Workaround: (Temporary workaround. The issue will continue to come and go for some…
The problem is solved by doing a soft reset after charging with the cable.
Correct but then the issue happens again. Which is why the issue has been so difficult to pin down despite my own…
Soft reset is OK. Next day is HRV status is ok.
