Depth sensor error after install 22.38

Hello Charlymax1970 

We are sorry that your device is displaying a failed depth sensor. There are two ways that you can reset the surface pressure on your watch to resolve this. The first method is to plug the watch in to a computer and once the watch connects to the computer and shows the USB symbol on the watch face, the surface pressure will reset. You can then unplug the watch.

If you do not have access to a computer, you can follow the steps below to reset the surface pressure from the watch itself:

1. Hold LIGHT (upper left button) until the watch powers off.
2. Hold LIGHT (upper left button) to turn the watch back on.
3. Wait for Garmin Logo / Triangle to appear
4. Hold MENU (middle left button) when the Fenix 8 loading screen appears (appears after the triangle).
5. Continue to hold MENU until "Reset Surface Pressure?" prompt appears.
6. Wait on the prompt for 60-90 seconds before selecting Yes. Waiting allows the watch calibrate the correct surface pressure.
7. Choose Yes to set the current pressure as the surface pressure.
8. Once these steps are completed, the depth sensor error should be cleared.

If the above troubleshooting steps do not resolve this for you, your device will need to be exchanged.

If you have the device on the latest software version, and have tried resetting the surface pressure, the device will need to be replaced if this concern is ongoing. Please reach out to Product support locally for assistance with this.