Hi everyone,
I’ve been encountering a recurring issue since the latest software update. On both Monday and today, I experienced a bug with my pace display during my running workouts: the pace suddenly drops and remains stuck at 0:00 min/km.
Pausing and resuming the activity seems to fix the problem temporarily, but it recurs very quickly. It doesn't appear to be a GPS signal issue, as the route is tracked correctly on the map in real-time, and auto-laps are still triggering as expected.
However, the data analysis for running dynamics (power, ground contact time, etc.) is completely skewed. Furthermore, the pace data on Garmin Connect remains at 0:00. Interestingly, while the data is displayed correctly on Strava, there is a discrepancy between the interval times recorded on Garmin versus those shown on Strava.
On Monday, I tried a soft reset (holding the Light button), but the problem returned today. This time, I attempted to clear the temporary files. Notably, I haven't had this issue on other days; it only occurred this Monday and Wednesday during track sessions with my running club (in a group of about 10 people).
Has anyone else encountered this issue? If so, have you managed to resolve it without having to perform a full factory reset of the watch? This bug is really frustrating because I had to run 'blind' on Monday, and I had to stop and restart the activity today just to get it to work. It’s particularly concerning as I have a race scheduled for this Sunday.



