fenix 8 microphone not working both for notes and vocal commands, only for call

Hello, I want to report a reproducible microphone problem on the Fenix 8.

Symptoms:

  • When recording a Voice Note, the audio is almost entirely noise, and my voice is extremely faint, as if the mic is not capturing from the correct input.

  • Voice Commands never trigger, likely because the watch cannot detect speech.

  • During phone calls, however, the microphone works perfectly.

This suggests the microphone hardware is fine, but the firmware/software path used for Garmin features (voice notes + commands) is not functioning correctly.

We paid for these features, and they’ve been unusable for months. Can Garmin confirm whether this is a known bug and whether a fix is planned?

Thanks.