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Fenix 8 pro crash during music listening

Hello

I experienced several crash of the watch when listening to music thanks to Amazon Music and when I click on next song button on my headphone.

Do you have experienced this tuype of problem ?

thanks a lot

Top Replies

frogbmth 8 months ago +2

My F8pro Amoled 47mm has twice restarted during an activity whilst listening to mp3 files stored on the watch when I double press the Suunto wing headphone button to forward a track - firmware 18.51
Volker 8 months ago in reply to Guillaume +1

I have the crashes with Deezer klicking to next song. I am using soundcore aerofit pro headphones. I thing it’s an F8 pro prob.
Volker 8 months ago in reply to Guillaume +1

Tried it with my old shokz open move: after some successful tries to skip to the next song, it also crashed. I think it is a general issue. I have somewhere a pair of inear headphones laying around, will…

All Replies

0 Guillaume 8 months ago

I am on FW 18.51. It appens often when I run. I have tested by Deezer too and I have the same crash when I click to next song

0 Volker 8 months ago in reply to Guillaume

I have the crashes with Deezer klicking to next song. I am using soundcore aerofit pro headphones. I thing it’s an F8 pro prob.

0 Guillaume 8 months ago in reply to Volker

Thanks for sharing this ! I have shokz headphones so not the same as you. Yes probably a F8 pro bug

0 Volker 8 months ago in reply to Guillaume

Tried it with my old shokz open move: after some successful tries to skip to the next song, it also crashed. I think it is a general issue. I have somewhere a pair of inear headphones laying around, will try them.

Supplement: my old inear (airbily F7) are working ok, skip does not crash my watch (?).

Tried some old onear from my daughter (Jlab rewind): skip is crashing my watch.

0 Mierzej87 8 months ago

I had this problem during my last race. But I have reason to believe the Pace Pro feature is causing the problem. I had Spotify music playing, and my phone was with my wife. I ran with just the Fenix 8 Pro. Live Track LTE enabled, with live event sharing and the course loaded. I had Shokz Open Swoim Pro headphones. The music kept hiccupping and interrupting the entire race.

0 Guillaume 8 months ago in reply to Mierzej87

I don't use livetrack and Pace Pro and my watch crashes anyway

0 Volker 8 months ago in reply to Guillaume

Same here.

0 bherald02 8 months ago

I have also experienced this bug while listening to both Amazon Music and audio books saved to the watch. Hopefully it gets resolved soon.

0 Jo952 8 months ago

I have the same problem. Watch crashed during listening to a podcast in the walking activity and with an active navigation and LTE on Standby. I didn't press any button

0 frogbmth 8 months ago

My F8pro Amoled 47mm has twice restarted during an activity whilst listening to mp3 files stored on the watch when I double press the Suunto wing headphone button to forward a track - firmware 18.51