Wearables

fēnix 7 Series Torch no longer working after firmware release 26.09

Torch no longer working after firmware release 26.09

aurelieloic 2 months ago

Torch has been working fine until installing the 26.09 software update. I can access the torch feature on my watch, but the light is not working.

0 Netstorm 2 months ago

if you double press the light button does it come on? mine comes on but you cant seem to change the intensity and from white to red by the screen anymore that seems to be up down buttons now...

0 Erik T7 2 months ago in reply to Netstorm

I have neither of those problems on an Enduro 2 I just set up. Torch is working as before and as expected.

aurelieloic : How did you try to use the torch? With the double tap to the light button or using the "wheel menu"? Try both for good measure. If you try use the torch does the onscreen display for the adjustment show up? If so can you touch it to the different levels? Does the level meter change but the torch still doesn't come up?

A lot of questions, I know, but to narrow it in more information is required.

Ofc you tried and reset the unit by long pressing the light button until "off" and switched it back on already?

0 aurelieloic 2 months ago in reply to Netstorm

No it didn’t. I was able to solve the issue after a full reset.